Performance Management Jobs in Cape Town

About HugoHugo is a next-generation BPO built for todays work. With a global team of over 4500 people we specialize in high complexity judgment led workflows where nuance matters and legacy playbooks break. Our teams deliver some of the worlds most demanding digital operations including AI and model...

Key ResponsibilitiesOperational ManagementOversee daily customer support operations across live chat email and calls.Ensure adherence to service level agreements (SLAs) response times and quality standards.Manage escalations and ensure timely resolution of complex customer issues.Coordinate with int...

Job DescriptionWe are partnering with a global heavyweight in the audit tax and advisory sectora brand synonymous with quality and business growth. This is a mission-driven organization that combines deep industry expertise with a rapidly scaling digital transformation agenda. They are not just repo...

Key Points. Salary and benefits Salary Negotiable (Dependant on Experience) plus medical aid & pension Location Waterfront Cape Town.Working Pattern 40 Hours per week 24/7 RotationContract Type Permanen/tWhy work for Foundever Are you an experienced Contact Centre Senior Operations ManagerWe are...

THE MISSION The focus of this job is on achieving results which are aligned with the larger picture of the organization and its strategic goals.The Operations Manager plans coordinates and directs service delivery for one or more of our clients. They ensure that client and end customer satisfaction...

Why work for Foundever Are you an experienced Contact Centre Senior Operations ManagerWe are looking for strong Leader to undertake the role of Senior Operations Manager for our site in Cape Town.At Foundever you will find our contact centre jobs surprising. We believe in memorable associate experie...

Role Purpose The focus of this job is on achieving results which are aligned with the larger picture of the organization and its strategic goals.The Operations Manager plans coordinates and directs service delivery for one or more of our clients. They ensure that client and end customer satisfaction...

Senior Group Manager: OperationsJob DescriptionThe main purpose of this position as part of the senior management is to lead a team with specialist function.You are customer & client facing & strive to deliver excellent customer experience.You are accountable for designing implementing & tracking a...

The Area Marketing & Communications Manager at Pullman Cape Town City Centre is responsible for executing all property-level marketing branding public relations and communications activities aimed at enhancing market positioning and maximizing portfolio profitability.Reporting to the Director of Sal...

Duties & ResponsibilitiesTraining and Development (Primary Focus):Assist in conducting training needs analysis using WSPs performance data skills plans and operational feedback.Support the planning and coordination of internal and external training programmes.Help prepare training materials presenta...

HR ManagerHuman Resources Financial Services Salary: Market-relatedPlay a key role in shaping people culture and compliance in a growing financial services business About Our ClientOur client operates within the financial services sector and places strong emphasis on ethical conduct regulatory com...

DescriptionReporting to the Marine and Industrial: Property Manager the Senior Property Coordinator is responsible for the property management and financial portfolio of the Marine and Industrial BU while also supporting the Property Manager with leasing and reporting. They are required to build and...

Role Purpose:To manage internal (business) and external (statutory) financial information and reporting processes supporting the CFO by providing accurate timeous and relevant financial insights to enable decision-making. To manage payment cycles to optimise cash flow and maintain a strong control e...

Key ResponsibilitiesOperational ManagementOversee daily customer support operations across live chat email and calls.Ensure adherence to service level agreements (SLAs) response times and quality standards.Manage escalations and ensure timely resolution of complex customer issues.Coordinate with int...

Step into the role of Store Manager and lead a driven retail team focused on delivering exceptional customer experiences and operational excellence.If you thrive in a fastpaced environment and are motivated by meaningful impact this is the perfect opportunity to showcase your leadership.So what will...

Job DescriptionAbout Maskew Miller LearningMaskew Miller Learning lends its name from the most trusted and recognizable publisher in South African history Maskew Miller. At Maskew Miller Learning we believe that learning allows people to move forward in life enabling them to have brighter futures.We...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes document excepti...

Our client is seeking a skilled and detail-oriented HC Systems Specialist to manage optimize and support our Human Capital Information System (HCIS) and related digital platforms. This intermediate-level role is critical in ensuring data integrity system efficiency and an enhanced employee experienc...

Key Responsibilities: Deliver both practical and theoretical culinary training to trainees covering a wide range of cooking techniques and kitchen operations. Develop and implement training materials lesson plans and assessments tailored to the maritime hospitality environment. Provide hands-o...

Role: Account ManagerPriority Location: South Africa / Philippines / LatAmWorking Hours: 40 hours (India Timezone)Salary: $1200- $3000 per month (The final offer is at the clients discretion and depends on the candidates interview result skills and experience.)Type of job: RemoteType of employment:...