Senior Property Co Ordinator

Reporting to the Marine and Industrial: Property Manager the Senior Property Coordinator is responsible for the property management and financial portfolio of the Marine and Industrial BU while also supporting the Property Manager with leasing and reporting. They are required to build and maintain strong relationships with all tenants ensure a customer- centric approach at all times and provide input to the Property Manager on optimizing rental growth strategies within the Marine and Industrial portfolio. Additionally they will be responsible for all administrative and ad-hoc duties required by the role.

The following job objectives were found to be relevant to this job:

Portfolio Management

Manage tenant database and filing system

Manage tenant queries and collaboratively resolve problems at the buildings

Ensure the effective management and resolution of tenant and landlord complaints

Liaise with the Operations department regarding building queries received from tenants (e.g. maintenance security parking utilities etc.)

Coordinate tenant refurbishments and installations with Operations department and tenants

Ensure that the Landlord and the Tenant are adhering to lease terms and conditions

Conduct regular site inspections

Mitigate or escalate any possible discrepancies or concerns

Leasing

Manage upcoming lease renewals and commencement of renewal process with the Property Manager

Ensure that all legal requirements are met

Solicit prospective tenants view available space and negotiate and secure deals within a defined mandate

Liaise with tenants credit control and legal department

Provide input into potential lease amendments and negotiations

Communicate with Property Manager re all new renewals

Compile and maintain lease detail schedules

Liaise and coordinate with the Tenant Installations Manager to ensure that vacant areas are prepared and ready for leasing

Engage with potential tenants on future Tenant Installations and related business processes

Ensure that tenant installations are completed on time with the Operations or Tenant Installations department for occupation by incoming tenants

Financial Administration

Provide information for budgeting in terms of tenant movements renewals and vacancies and provide input into the budget to the Property Manager and Finance

Conduct monthly meetings with Credit Control regarding tenant rentals arrears and bank guarantees.

Ensure with the aid of credit control that the tenants accounts are up to date

Assist in the effective management of tenant arrears through verbal and written correspondence to tenants.

Check and update monthly rental variance reports generated by finance and comments on discrepancy &

rectifies where required

Assist with and provide input into the rental optimization strategies of the portfolio

Check and assist with obtaining monthly turnover figures from tenants

Assist with the evaluation of the portfolios turnover and recommend further auditing steps if required

Report to Property manager on the financial performance of the portfolio managed in respect of income costs and utilities

Stakeholder Management

Provide teamwork and general support across the BU

Engage ad work collaboratively with a variety of colleagues at all levels as well as external service providers and contractors to ensure a professional and expeditious service

Build and maintain strong working relationships with existing and prospective tenants

Inform and liaise with the Property Manager when potential problems or risks are identified

Reporting

Compile and submit monthly reports to Property Manager on development within the portfolio including but not limited to vacancies / inquiries from interested parties / risks / financial performance under management etc.

Research

Assess review and maintain and/or improve systems and procedures as appropriate and relevant to this portfolio

Identify problems submit appropriate proposals for instituting corrective steps areas and identify opportunities for development within the leasing and administrative processes

Keep abreast of market changes and trends and feed into effective change proposals

Educational requirements were found to be relevant to this job:

Property Studies or related Degree

Fidelity Fund Certificate

Knowledge requirements were found to be relevant to this job:

Portfolio management

Property Administration and Management

Leasing

Negotiation

Relevant legislation (e.g. POPI Act etc.)

Contracts and Lease Agreements

Rates and taxes

Financial Management

Customer Service

Research and trends analysis

Reporting

Skills requirements were found to be relevant to this job:

Planning and organising

Multi-tasking and time management

Acute attention to detail

Numerical / Financial reasoning

Verbal Reasoning (verbal and written)

Logical problem-solving

Negotiation

Relationship building

Customer Service

Emotional Intelligence

Computer literacy

Experience requirements were found to be relevant to this job:

5 Years Relevant Property Management and Leasing Experience

Kindly note: This role will be recruited for in line with our Employment Equity Policy