Guest Relations Jobs in South Africa

DescriptionPOSITION SUMMARYPrepare drink orders for guests according to specified recipes using measuring systems. Issue open and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar bar unit tables and other tools. Prepare fresh garnishes for drinks. Stock ice glasswar...

DescriptionPOSITION SUMMARYDirect and assist Stewards in order to make clean up more efficient. Ensure water temperature and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with nee...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Repla...

DescriptionPOSITION SUMMARYPrepare special meals or substitute items. Regulate temperature of ovens broilers grills and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion arrangement and food garnish. Maintain food logs. Monitor the quality and quantity of fo...

The Receptionist serves as the central point of contact for guests and plays a key role in delivering a warm professional and seamless guest experience within a luxury safari lodge environment. This position ensures accurate information flow efficient Front of House operations and consistent service...

FOH / Guide Couple Luxury Safari Lodge HoedspruitKendrick Recruitment is currently seeking a dynamic and passionate FOH / Guide Couple for a luxury safari lodge based in Hoedspruit.This is an exciting opportunity for a hospitality-focused couple who are passionate about guest experiences wildlife...

A lodge in KwaZulu-Natal is looking for a passionate and knowledgeable Field Guide to deliver exceptional wildlife experiences for guests. The successful candidate will conduct guided game drives share knowledge of the natural environment and contribute to the overall guest experience at the lodge.C...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

Red Ember Recruitment is seeking to hire a night auditor based in CBD area.Responsible for the auditing of all revenue-generating departments on a daily basis. System maintenance back-ups and running of the EOD (End of day)Late check-ins and early check-outs as per Hotel policy and procedures and to...

CAPE JOY is seeking a dynamic and experienced Villa Operator for our luxury VILLA in CAPE TOWN. This role is ideal for an individual with a strong understanding of international luxury hospitality who values understated authentic and effortless service. The successful candidate will know how to cre...

Hospitality GM Luxury Safari Camp PhalaborwaKendrick Recruitment is currently seeking an experienced and dynamic Hospitality General Manager for a luxury safari camp based in the Phalaborwa area. This is an exceptional opportunity for a senior hospitality professional with a strong background in l...

Assistant Manager Luxury Lodge Zululand KZNKendrick Recruitment is currently seeking a dynamic and hands-on Assistant Manager for a luxury 5-star lodge based in Zululand KwaZulu-Natal. This is an exciting opportunity for a hospitality professional with strong operational guest-facing and team mana...

LODGE MANAGER / MANAGEMENT COUPLE WANTED LUXURY SAFARI LODGE GREATER KRUGER REGIONKendrick Recruitment is on the lookout for a dynamic experienced Lodge Manager (or Management Couple) to take the reins at a stunning luxury safari lodge in the Greater Kruger region. This is an exciting opportunity...

Duty ManagerBig 5 safari lodge situated in the heart of Zululand just north of Hluhluwe is looking for a Duty Manager- They pride themselves on creating an intimate relaxed and family-friendly safari are looking for an energetic hands-on Duty Manager to join our close-knit lodge team.Position Over...

Reservations ManagerLuxury Hospitality Group Cape Town CBDA fast-growing luxury hospitality group is seeking an exceptional Reservations Manager to lead and elevate its reservations function across a portfolio of premium hospitality and short-term accommodation properties.This opportunity is suited...

Red Ember Recruitment is seeking to hire a Senior Restaurant Manager for our client based in Durban.The successful candidate will be responsible for overseeing the full restaurant operation ensuring exceptional customer service operational efficiency profitability compliance and strong team leadersh...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. T...

DescriptionPContact appropriate individual or department (e.g. Sales Data Administration Accounting) as necessary to resolve guest calls requests or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up-selling. Determine and give comp...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Bonvoy information. Ensure rates match market codes document excepti...