Guest Relations Jobs in South Africa

DescriptionJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk and Retail/Gift Shop as applicable. As a department head directs and works with managers and employees to successfully execute all f...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

DescriptionPOSITION SUMMARYClean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals supplies and equipment. Dust surfaces in assigned area. Empty trash containers ashtrays and ash urns in pu...

DescriptionPOSITION SUMMARYProvide general spa orientation to guests upon arrival such as the location and use of locker rooms lounge areas and hospitality stations. Offer guests amenities such as water juice or heated neck pillows. Answer questions about general property information and amenities....

DescriptionPOSITION SUMMARYEncourage recruit register and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation...

DescriptionPOSITION SUMMARYProvide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs wraps and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g. allergies high blood pressure and pregnancy) before beginning service...

DescriptionPOSITION SUMMARYSchedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day inform providers of last-min...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

DescriptionPOSITION SUMMARYPrepare special meals or substitute items. Regulate temperature of ovens broilers grills and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion arrangement and food garnish. Maintain food logs. Monitor the quality and quantity of fo...

DescriptionPOSITION SUMMARYDirect and assist Stewards in order to make clean up more efficient. Ensure water temperature and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with nee...

IntroductionBUTLER (F & B Guest Relations Housekeeping) 5* HOSPITALITYPaterson Eastern Cape ProvinceSalary:R8 000.00 per month benefits **LIVE IN POSITION**MINIMUM ESSENTIAL QUALIFICATIONS:Salary on Offer:R8 000.00 per month plus benefits (Provident Fund On site Clinic)Working Schedule:4 Days o...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

DescriptionPOSITION SUMMARYPrepare special meals or substitute items. Regulate temperature of ovens broilers grills and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion arrangement and food garnish. Maintain food logs. Monitor the quality and quantity of fo...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

DescriptionJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operatin...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

DescriptionJOB SUMMARYAssists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets employees guests and property. Maintains logs certifications and documents required by law and Standard Operating Procedures. Trains staff in establ...