Sales Development Representative (SDR)

We are looking for an engaging curious collaborative results-driven and customer-obsessed Senior Sales Development Representative (SDR) to join the village. At Dynatrace our SDRs are a critical part of our go-to-market team and as our first interaction point with future customers they collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key account.

This role will have a South East Asia remit with a specific focus on the Indonesia market. You will be a self-starter who can work autonomously are tech savvy curious motivated to learn and work with others and have a strong passion to over-achieve. This position is based in our Singapore office and will practice a flexible work model.

Responsibilities:

• Qualify leads and prospects based on defined criteria profile assigned accounts and drive outbound prospecting to generate new business
• Develop an understanding of the accounts business issues and other relevant information.
• Execute database and telemarketing programs to increase attendance at upcoming events seminars and to create awareness for current product promotions to target audiences.
• Attend weekly territory forecast meetings and update team on progress of identified activities.
• Provide input to marketing including feedback on quality of leads from marketing programs.
• Utilize data technology and AI-powered solutions to enhance account research prospect engagement and pipeline generation.
• Apply critical thinking and business judgment to translate insights into meaningful customer conversations and revenue opportunities.

What will help you succeed

• A passion for technology and software sales 2 years of customer facing experience is required
• University degree and fluency in Bahasa
• Experience using a CRM (Salesforce)
• High level of commitment to exceptional customer service and relationship building
• Ability to rapidly learn adopt and apply emerging technologies including AI to create business impact
• Ability to work both individually and in a collaborative team environment
• Strong time management as well as the ability prioritize tasks and effectively meet deadlines
• Self-motivated with the ability to work in a fast paced and constantly changing environment
• Collaborative and coachable mindset - you should be excited about continuously improving your skills and impact
• Resourcefulness and results driven operating style

Dynatrace believes that potential is defined by more than qualifications or background. If youre passionate about this job working in a tech environment and are eager to learn we invite you to apply.

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers including AWS Microsoft and Google Cloud and other leading partners worldwide to create strategic alliances.
• Youll get to work at the forefront of innovation with Dynatrace Intelligencethe industrys first agentic operations system. Bringing together deterministic and agentic AI it helps teams understand whats happening why it matters and what to do next automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.