Resorts World NYC

Key ResponsibilitiesDeliver top-tier customer service across all support channels maintaining service excellence and meeting defined SLAs.Resolve player complaints and escalate unresolved issues as needed.Assist players with a wide range of needs including account access payments prom

Key ResponsibilitiesDeliver top-tier customer service across all support channels maintaining service excellence and meeting defined SLAs.Resolve player complaints and escalate unresolved issues as needed.Assist players with a wide range of needs including account access payments prom

Essential Duties:Pull and maintain data for various systems and reportsPrepare and distribute reportsCreate review and assist in deploying direct marketing communications (direct mail email SMS push notifications) through different channels such as vendors and/or in-house platformsMai

Essential Duties:Pull and maintain data for various systems and reportsPrepare and distribute reportsCreate review and assist in deploying direct marketing communications (direct mail email SMS push notifications) through different channels such as vendors and/or in-house platformsMai

Essential DutiesMaintains analyzes troubleshoots and repairs computer systems hardware and computer peripherals. Documents maintains upgrades or replaces hardware and software systems. Supports and maintains user account information including rights security and systems groups. Has kn

Essential DutiesMaintains analyzes troubleshoots and repairs computer systems hardware and computer peripherals. Documents maintains upgrades or replaces hardware and software systems. Supports and maintains user account information including rights security and systems groups. Has kn

Essential DutiesOwn social media content copy and publishing from end-to-end ensuring marketing goals and brand guidelines are met.Work cross-functionally to craft and implement a social plan and tone of voice.Oversee live coverage of various events ensuring content quality and consis

Essential DutiesOwn social media content copy and publishing from end-to-end ensuring marketing goals and brand guidelines are met.Work cross-functionally to craft and implement a social plan and tone of voice.Oversee live coverage of various events ensuring content quality and consis

Job DescriptionThe Bar Back is responsible for providing bar supplies as needed and maintaining a clean well-organized work area of food and beverage outlets.Essential DutiesProperly stock and maintain the bar facility with necessary supplies.Assist bartenders with replenishing suppli

Job DescriptionThe Bar Back is responsible for providing bar supplies as needed and maintaining a clean well-organized work area of food and beverage outlets.Essential DutiesProperly stock and maintain the bar facility with necessary supplies.Assist bartenders with replenishing suppli

Job DescriptionThe Slots Floor Manager is responsible for implementing gaming department policies and procedures as directed by the Slot Manager.Essential Duties and ResponsibilitiesSafeguard assets of the company and ensures positive guest relations through the communication and prop

Job DescriptionThe Slots Floor Manager is responsible for implementing gaming department policies and procedures as directed by the Slot Manager.Essential Duties and ResponsibilitiesSafeguard assets of the company and ensures positive guest relations through the communication and prop

Job DescriptionThe Security Officer is responsible for the safety of employees customers assets and the facility.Essential DutiesControl and defuses potential problems and assists employees and guests in emergencies.Control access to the video lottery facility and restricted areas.Ens

Job DescriptionThe Security Officer is responsible for the safety of employees customers assets and the facility.Essential DutiesControl and defuses potential problems and assists employees and guests in emergencies.Control access to the video lottery facility and restricted areas.Ens

Job DescriptionThe Server is responsible for creating the overall guest experience taking food & beverage orders carrying out wine/beverage service performing table maintenance completing side work maintaining health code standards and providing excellent customer service for our gues

Job DescriptionThe Server is responsible for creating the overall guest experience taking food & beverage orders carrying out wine/beverage service performing table maintenance completing side work maintaining health code standards and providing excellent customer service for our gues

Essential Duties/Core Competencies: Collect count and bundle vouchers and currency from gaming machines and bill acceptors.Fill orders for booth fills and transports to cage locations; obtains proper signatures on fill documentation from cashiers and/or slot booth personnel; collects

Essential Duties/Core Competencies: Collect count and bundle vouchers and currency from gaming machines and bill acceptors.Fill orders for booth fills and transports to cage locations; obtains proper signatures on fill documentation from cashiers and/or slot booth personnel; collects

Job DescriptionGreet guests as they arrive at and depart from the property; and assist them with all of their needs. Transport guest luggage to/from guest rooms in a courteous timely and professional manner as well as the efficient operation of the hotel front door entrance lobby area

Job DescriptionGreet guests as they arrive at and depart from the property; and assist them with all of their needs. Transport guest luggage to/from guest rooms in a courteous timely and professional manner as well as the efficient operation of the hotel front door entrance lobby area

Job DescriptionGreet guests as they arrive at and depart from the property; and assist them with all of their needs. Transport guest luggage to/from guest rooms in a courteous timely and professional manner as well as the efficient operation of the hotel front door entrance lobby area

Job DescriptionGreet guests as they arrive at and depart from the property; and assist them with all of their needs. Transport guest luggage to/from guest rooms in a courteous timely and professional manner as well as the efficient operation of the hotel front door entrance lobby area

Job DescriptionThis Count Room Coordinator is responsible for pulling weighing wrapping slot drop revenue stacking all currency counting all chips and tokens recording the receipts from all games and assist in reconciling the count inventory.Essential DutiesCollect count and bundle vo

Job DescriptionThis Count Room Coordinator is responsible for pulling weighing wrapping slot drop revenue stacking all currency counting all chips and tokens recording the receipts from all games and assist in reconciling the count inventory.Essential DutiesCollect count and bundle vo

Clean and maintain guest rooms to ensure rooms meet established Hyatt and Resorts World standards.Essential Duties and ResponsibilitiesAddress guests needs in a professional positive and timely matter.Welcome and acknowledge each guest with a smile eye contact and a friendly greeting

Clean and maintain guest rooms to ensure rooms meet established Hyatt and Resorts World standards.Essential Duties and ResponsibilitiesAddress guests needs in a professional positive and timely matter.Welcome and acknowledge each guest with a smile eye contact and a friendly greeting

Clean and maintain guest rooms to ensure rooms meet established Hyatt and Resorts World standards.Essential Duties and ResponsibilitiesAddress guests needs in a professional positive and timely matter.Welcome and acknowledge each guest with a smile eye contact and a friendly greeting

Clean and maintain guest rooms to ensure rooms meet established Hyatt and Resorts World standards.Essential Duties and ResponsibilitiesAddress guests needs in a professional positive and timely matter.Welcome and acknowledge each guest with a smile eye contact and a friendly greeting

Job DescriptionThis Count Room Coordinator is responsible for pulling weighing wrapping slot drop revenue stacking all currency counting all chips and tokens recording the receipts from all games and assist in reconciling the count inventory.Essential DutiesCollect count and bundle vo

Job DescriptionThis Count Room Coordinator is responsible for pulling weighing wrapping slot drop revenue stacking all currency counting all chips and tokens recording the receipts from all games and assist in reconciling the count inventory.Essential DutiesCollect count and bundle vo

The Shift Manager Security is responsible for the efficient operation of the security department in accordance with the propertys established policies procedures and controls to ensure guest team member safety and protect Company assets.Essential Functions:Assists with the planning im

The Shift Manager Security is responsible for the efficient operation of the security department in accordance with the propertys established policies procedures and controls to ensure guest team member safety and protect Company assets.Essential Functions:Assists with the planning im

Essential Duties/Core Competencies Works as a member of a cohesive management team that supports each others decisions and presents a united front to the staff.âââFunctions as a role model to staff as well as to junior managers.â âTakes an active role in developing frequent diners th

Essential Duties/Core Competencies Works as a member of a cohesive management team that supports each others decisions and presents a united front to the staff.âââFunctions as a role model to staff as well as to junior managers.â âTakes an active role in developing frequent diners th

Essential Functions:Assigns duties to department employees and inspect their work to ensure that standards are maintained.Maintains sanitation levels of all kitchen areas in accordance with health department regulations.Conducts detailed inspections of public areas daily.Inspects all

Essential Functions:Assigns duties to department employees and inspect their work to ensure that standards are maintained.Maintains sanitation levels of all kitchen areas in accordance with health department regulations.Conducts detailed inspections of public areas daily.Inspects all

Job DescriptionThe Hotel Operations Floor Manager is responsible for assisting in overseeing the Front Office and Housekeeping departments. Their responsibilities include the training scheduling and delegation of tasks for these respective divisions while ensuring prompt and friendly

Job DescriptionThe Hotel Operations Floor Manager is responsible for assisting in overseeing the Front Office and Housekeeping departments. Their responsibilities include the training scheduling and delegation of tasks for these respective divisions while ensuring prompt and friendly