Shift Manager Security

Monticello, UT - USA

Monthly Salary: Not Disclosed

Posted on: 23 days ago

Vacancies: 1 Vacancy

Job Summary

The Shift Manager Security is responsible for the efficient operation of the security department in accordance with the propertys established policies procedures and controls to ensure guest team member safety and protect Company assets.

Essential Functions:

Assists with the planning implementation and evaluation of the security operations and the coordination of its programs with other departments.
Ensures that all security reports are submitted in a timely manner.
Assigns Security staff to various locations according to job requirements and the officers abilities skills and experience.
Observes in performance of duties to evaluate efficiency and to detect and correct inefficient work practices.
Demonstrates and explains methods of detecting and apprehending those suspected of thievery.
Explains local laws concerning arrest and detention to Team Members.
Conducts private investigations to obtain information concerning such matters as thievery cheating and Team Member misconduct.
Acts as a representative of the RWC property interacting with guests and team members in a courteous and professional manner.
Implements departmental and RWC procedures and trains schedules supervises and evaluates security officers on his/her assigned shift.
Patrols RWC property identifying potential security and or safety issues.
Assists in ensuring the safety and protection of guests team members and the entire facility.
Updates security procedural manuals and is responsible for the documentation of all security and safety issues and the maintenance of reports.
Helps to maintain staffing levels within the security department and is instrumental in interviewing training scheduling evaluating and disciplining employees as needed.
Helps instill an atmosphere that encourages employees to thrive and succeed.
Ensures effective recruitment hiring training recognition coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.
Prepares detailed reports concerning matters investigated.
Performs other tasks as assigned.

Core Competencies:

Demonstrates consistent regard and dedication to guests vendors colleagues and the company by being engaged interested and productive
Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the companys success
Demonstrates and understanding of the impact actions and decisions have on the company both financially and on guest relations
Demonstrates the courage and initiative to present new ideas and perspective to create positive results
Exhibits respectful consideration of viewpoints situations and others
Puts the guest at the forefront of every decision

Essential Requirements:

Strong Supervisory Skills
Good Communication Skills
Working knowledge of Casino Operations and NYSGC Regulations
Working knowledge of Microsoft Word Excel and Outlook

Shift: Overnight

Knowledge/Work Experience:

Must be 21 years or older
BA/BS in related field preferred and/or combination of experience and education with a minimum of two (2) years of relevant experience.
Previous supervisory experience in a Security field and/or law enforcement required
Previous experience in a Casino Resort preferred
Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

Language Skills:

Ability to read analyze and interpret documents such as policy and procedure manuals and other related documents. Ability to respond to common inquiries from other Team Members or guests. Fluency in English required. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.

Required Experience:

Manager

Essential Functions:

Assists with the planning implementation and evaluation of the security operations and the coordination of its programs with other departments.
Ensures that all security reports are submitted in a timely manner.
Assigns Security staff to various locations according to job requirements and the officers abilities skills and experience.
Observes in performance of duties to evaluate efficiency and to detect and correct inefficient work practices.
Demonstrates and explains methods of detecting and apprehending those suspected of thievery.
Explains local laws concerning arrest and detention to Team Members.
Conducts private investigations to obtain information concerning such matters as thievery cheating and Team Member misconduct.
Acts as a representative of the RWC property interacting with guests and team members in a courteous and professional manner.
Implements departmental and RWC procedures and trains schedules supervises and evaluates security officers on his/her assigned shift.
Patrols RWC property identifying potential security and or safety issues.
Assists in ensuring the safety and protection of guests team members and the entire facility.
Updates security procedural manuals and is responsible for the documentation of all security and safety issues and the maintenance of reports.
Helps to maintain staffing levels within the security department and is instrumental in interviewing training scheduling evaluating and disciplining employees as needed.
Helps instill an atmosphere that encourages employees to thrive and succeed.
Ensures effective recruitment hiring training recognition coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.
Prepares detailed reports concerning matters investigated.
Performs other tasks as assigned.

Core Competencies:

Demonstrates consistent regard and dedication to guests vendors colleagues and the company by being engaged interested and productive
Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the companys success
Demonstrates and understanding of the impact actions and decisions have on the company both financially and on guest relations
Demonstrates the courage and initiative to present new ideas and perspective to create positive results
Exhibits respectful consideration of viewpoints situations and others
Puts the guest at the forefront of every decision

Essential Requirements:

Strong Supervisory Skills
Good Communication Skills
Working knowledge of Casino Operations and NYSGC Regulations
Working knowledge of Microsoft Word Excel and Outlook

Shift: Overnight

Knowledge/Work Experience:

Must be 21 years or older
BA/BS in related field preferred and/or combination of experience and education with a minimum of two (2) years of relevant experience.
Previous supervisory experience in a Security field and/or law enforcement required
Previous experience in a Casino Resort preferred
Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

Language Skills:

Required Experience:

Manager

Key Skills

Restaurant Experience
Labor Cost Analysis
Customer Service
Communication skills
Basic Math
Food Safety Experience
Management Experience
Shift Management
Employment & Labor Law
Leadership Experience
P&L Management
Supervising Experience

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About Company

Resorts World NYC

Resorts World New York City is the only casino in NYC, offering guests an unparalleled gaming and entertainment experience. With over 6,500 of the most

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