Resorts World NYC

Job DescriptionThe Heavy Duty Cleaner is responsible for performing a variety of specialty cleaning throughout all areas of the facility to ensure a clean and safe environment for customers fellow team members and other visitors.Essential DutiesAssemble necessary materials and supplie

Job DescriptionThe Heavy Duty Cleaner is responsible for performing a variety of specialty cleaning throughout all areas of the facility to ensure a clean and safe environment for customers fellow team members and other visitors.Essential DutiesAssemble necessary materials and supplie

Essential FunctionsFollows established safety rules and regulations.Performs scheduled preventive maintenance overhauls and troubleshooting all types of equipment including electrical components machinery and other equipment throughout the property.Conducts regular inspections on equi

Essential FunctionsFollows established safety rules and regulations.Performs scheduled preventive maintenance overhauls and troubleshooting all types of equipment including electrical components machinery and other equipment throughout the property.Conducts regular inspections on equi

Essential DutiesWork on maintaining best practices as well as maintaining trace system failures and research possible solutions.Assist other Help Desk staff when deploying new software and upgrade installations.Complete regular backups and performs data recovery assists in workstation

Essential DutiesWork on maintaining best practices as well as maintaining trace system failures and research possible solutions.Assist other Help Desk staff when deploying new software and upgrade installations.Complete regular backups and performs data recovery assists in workstation

SUMMARY:The EVS/Stewarding Floor Manager is responsible for assisting the EVS/Stewarding Manager in managing the day to day operations of the Environmental Services and Stewarding department; she/he plans manages and controls all department operations and resources for their shift. De

SUMMARY:The EVS/Stewarding Floor Manager is responsible for assisting the EVS/Stewarding Manager in managing the day to day operations of the Environmental Services and Stewarding department; she/he plans manages and controls all department operations and resources for their shift. De

Position Overview:The Manager Front Office is responsible for the front office operations and includes guest service agents retail business center bell and door staff and Concierge. The front office manager is also the manager on duty for the hotel operations.Essential Functions:Uphol

Position Overview:The Manager Front Office is responsible for the front office operations and includes guest service agents retail business center bell and door staff and Concierge. The front office manager is also the manager on duty for the hotel operations.Essential Functions:Uphol

Essential DutiesComplies with department policies procedures internal controls and gaming regulations. To assist Manager/Directors to ensure all deliverables meeting deadlines set by the Parent Company.Liaise with Parent Company to ensure all monthly quarterly and annual reports are s

Essential DutiesComplies with department policies procedures internal controls and gaming regulations. To assist Manager/Directors to ensure all deliverables meeting deadlines set by the Parent Company.Liaise with Parent Company to ensure all monthly quarterly and annual reports are s

Job DescriptionThe Main Banker is responsible for documenting and verifying the accuracy of all incoming and outgoing currency coins vouchers tickets bank deposit and other monetary instruments; and maintaining the accountability of the main bank and vault in accordance to established

Job DescriptionThe Main Banker is responsible for documenting and verifying the accuracy of all incoming and outgoing currency coins vouchers tickets bank deposit and other monetary instruments; and maintaining the accountability of the main bank and vault in accordance to established

Key Responsibilities:Preparation and assessment of key banking and approval processes to include the following:Customer withdrawal requests such as retail cash withdrawals other fast-method withdrawals Customer refund request and Manual customer transactions including direct bank wire

Key Responsibilities:Preparation and assessment of key banking and approval processes to include the following:Customer withdrawal requests such as retail cash withdrawals other fast-method withdrawals Customer refund request and Manual customer transactions including direct bank wire

Essential DutiesOwn social media content copy and publishing from end-to-end ensuring marketing goals and brand guidelines are met.Work cross-functionally to craft and implement a social plan and tone of voice.Oversee live coverage of various events ensuring content quality and consis

Essential DutiesOwn social media content copy and publishing from end-to-end ensuring marketing goals and brand guidelines are met.Work cross-functionally to craft and implement a social plan and tone of voice.Oversee live coverage of various events ensuring content quality and consis

The iGaming Operations Manager will be responsible for overseeing daily operational processes coordinating with cross-functional teams and ensuring that all customer-facing and back-end functions run smoothly and in compliance with regulatory and company standards.Operational Manageme

The iGaming Operations Manager will be responsible for overseeing daily operational processes coordinating with cross-functional teams and ensuring that all customer-facing and back-end functions run smoothly and in compliance with regulatory and company standards.Operational Manageme

The Reporting Accountant will play a critical role in ensuring the accuracy and integrity of our financial and regulatory reporting. This position is responsible for preparing essential reports for the New Jersey Division of Gaming Enforcement (DGE) assisting with the month-end close

The Reporting Accountant will play a critical role in ensuring the accuracy and integrity of our financial and regulatory reporting. This position is responsible for preparing essential reports for the New Jersey Division of Gaming Enforcement (DGE) assisting with the month-end close

Essential Duties:Pull and maintain data for various systems and reportsPrepare and distribute reportsCreate review and assist in deploying direct marketing communications (direct mail email SMS push notifications) through different channels such as vendors and/or in-house platformsMai

Essential Duties:Pull and maintain data for various systems and reportsPrepare and distribute reportsCreate review and assist in deploying direct marketing communications (direct mail email SMS push notifications) through different channels such as vendors and/or in-house platformsMai

Key ResponsibilitiesDeliver top-tier customer service across all support channels maintaining service excellence and meeting defined SLAs.Resolve player complaints and escalate unresolved issues as needed.Assist players with a wide range of needs including account access payments prom

Key ResponsibilitiesDeliver top-tier customer service across all support channels maintaining service excellence and meeting defined SLAs.Resolve player complaints and escalate unresolved issues as needed.Assist players with a wide range of needs including account access payments prom

Key ResponsibilitiesSupervise Support Agents to ensure consistent delivery of excellent customer service across all support channels.Monitor team performance against defined KPIs and service-level agreements taking proactive action to address gaps.Act as the first point of escalation

Key ResponsibilitiesSupervise Support Agents to ensure consistent delivery of excellent customer service across all support channels.Monitor team performance against defined KPIs and service-level agreements taking proactive action to address gaps.Act as the first point of escalation

Essential DutiesMaintains analyzes troubleshoots and repairs computer systems hardware and computer peripherals. Documents maintains upgrades or replaces hardware and software systems. Supports and maintains user account information including rights security and systems groups. Has kn

Essential DutiesMaintains analyzes troubleshoots and repairs computer systems hardware and computer peripherals. Documents maintains upgrades or replaces hardware and software systems. Supports and maintains user account information including rights security and systems groups. Has kn

Essential DutiesMust be able to perform AML duties assigned in an efficient and accurate manner on a daily basisMust be able to follow rules and regulations to the letterPrepares daily MTL CTR and SAR reports for compliance reviewMaintain STRICT confidentiality of internal activitiesP

Essential DutiesMust be able to perform AML duties assigned in an efficient and accurate manner on a daily basisMust be able to follow rules and regulations to the letterPrepares daily MTL CTR and SAR reports for compliance reviewMaintain STRICT confidentiality of internal activitiesP

Essential DutiesMust be able to perform AML duties assigned in an efficient and accurate manner on a daily basisMust be able to follow rules and regulations to the letterPrepares daily MTL CTR and SAR reports for compliance reviewMaintain STRICT confidentiality of internal activitiesP

Essential DutiesMust be able to perform AML duties assigned in an efficient and accurate manner on a daily basisMust be able to follow rules and regulations to the letterPrepares daily MTL CTR and SAR reports for compliance reviewMaintain STRICT confidentiality of internal activitiesP

The Reporting Accountant will play a critical role in ensuring the accuracy and integrity of our financial and regulatory reporting. This position is responsible for preparing essential reports for the New Jersey Division of Gaming Enforcement (DGE) assisting with the month-end close

The Reporting Accountant will play a critical role in ensuring the accuracy and integrity of our financial and regulatory reporting. This position is responsible for preparing essential reports for the New Jersey Division of Gaming Enforcement (DGE) assisting with the month-end close

The iGaming Operations Manager will be responsible for overseeing daily operational processes coordinating with cross-functional teams and ensuring that all customer-facing and back-end functions run smoothly and in compliance with regulatory and company standards.Operational Manageme

The iGaming Operations Manager will be responsible for overseeing daily operational processes coordinating with cross-functional teams and ensuring that all customer-facing and back-end functions run smoothly and in compliance with regulatory and company standards.Operational Manageme

Key ResponsibilitiesSupervise Support Agents to ensure consistent delivery of excellent customer service across all support channels.Monitor team performance against defined KPIs and service-level agreements taking proactive action to address gaps.Act as the first point of escalation

Key ResponsibilitiesSupervise Support Agents to ensure consistent delivery of excellent customer service across all support channels.Monitor team performance against defined KPIs and service-level agreements taking proactive action to address gaps.Act as the first point of escalation