Shift Manager Food and Beverage

Essential Duties/Core Competencies

• Works as a member of a cohesive management team that supports each others decisions and presents a united front to the staff.âââ
• Functions as a role model to staff as well as to junior managers.â â
• Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee.âââ
• Develops new ways to increase guest counts.â
• Ensures effective recruitment hiring training recognition coaching and counseling and other personnel related matters are being handled appropriately throughout the departments.â
• Works with the management team to determine appropriate staffing levels.âââ
• Operates with an awareness of staffing trends upcoming seasonal business changes and any other events or issues which may have an impact on business is essential.âââ
• Works towards maximizing sales and optimizing profits through the management of all cost centers.ââ
• Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met.âââ
• Maintains high standards in all areas of security safety cleanliness and sanitation are essential.âââ
• Maintains the cleanliness and organization of the restaurant throughout each shift.â
• Communicates positively about the restaurants and has an attitude of success.ââ
• Creates an environment where people want to work and feel comfortable working.âââ
• Operates well with other managers in terms of consistency consensus on issues and flexibility.â
• Performs other tasks as assigned.â
• Demonstrates consistent regard and dedication to guests vendors colleagues and the Company by being engaged interested and productiveâ
• Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Companys successâââ
• Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relationsâ
• Demonstrates the courage and initiative to present new ideas and perspective to create positive resultsâ
• Exhibits respectful consideration of viewpoints situations and othersâ
• Puts the guest at the forefront of every decisionâ

Essential Requirementsââ

To perform this job successfully an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when.âââ
• Strong interpersonal and communication skills requiredâ
• Strong organizational skills and attention to detail requiredâ
• Demonstrates excellent communication and customer service skillsâ
• Able to work independently and make the right decisions for the businessâ
• Possesses a working knowledge of the POS system.ââ
• Proficiency in:â
  • Opening and closing proceduresâ
  • Running reportsâ
  • Food knowledgeâ
  • Beverage knowledgeâ
  • Team Building and Employee Focusâ
• Demonstrates a profit mentality by setting goals following through and meeting goals.ââ
• Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift.âââ
• Demonstrates the ability to run a quality operation with attention to detail in particular paying attention to temperature lighting music levels and the overall ambiance of the restaurant.âââ
• Understands the importance of employees and interacts with them in a mutually respectful and friendly manner.âââ

Physical and Mental Demands:ââ

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.ââ

While performing the duties of this job the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand walk sit and use hands to finger handle or feel objects tools or controls. The Team Member is occasionally required to reach with hands and arms and to sit climb or balance and stoop stretch bend kneel crouch or crawl.ââ

Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds and prolonged standing during the shift.âââ

Language Skills:â

Ability to read analyze and interpret documents such as policy and procedure manuals and other related documents.â Ability to respond to common inquiries from other Team Members or guests. Fluency in English required.â Ability to write detailed instructions and correspondence.â Ability to effectively present information in one-on-one and small group situations.â

Mathematical Skills & Reasoning Ability:â

Ability to compute mathematical calculations. Ability to apply concepts such as fractions percentages ratios and proportions to practical situations. Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadlines.â

Work Environment

The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the property or some back of house areas the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry employees must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race religion color sex national origin politics marital status physical disability age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

NOTE: This job description is not intended to be all-inclusive. Team members may perform other related duties as required to meet the ongoing needs of the organization.

This position involves gaming operations and may require access to secured areas. The position requires obtaining a Service level license.

Required Experience:

Manager