Cloud Lead

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

Position Overview

The Tech Lead Cloud Operations is accountable for the technical quality reliability and engineering standards of cloud operational platforms and services across AWS and Azure. The role acts as the technical authority within Cloud Operations ensuring that environments are secure resilient scalable and automated by design. The Tech Lead partners closely with the CloudOps Manager Cloud Service Owners Cloud Engineers Security Networking and DevOps team to translate operational requirements into robust technical solutions while continuously reducing operational risk and technical debt. This role does not own people management or budget but has clear technical decision rights and is a key escalation point for complex incidents and architectural decisions.

Key Responsibilities

Technical Leadership & Architecture:

• In collaboration with the Architecture team define maintain and enforce cloud architecture standards design patterns and engineering best practices for Cloud Operations.

• Review and approve technical designs IaC pull requests and platform changes impacting production and nonproduction environments.

• Ensure security resilience scalability and observability are built into all cloud solutions by design.

Operational Excellence:

• Act as technical lead during major incidents driving deep technical troubleshooting and root cause analysis (RCA).

• Identify systemic weaknesses and lead permanent corrective actions to prevent recurrence.

• Support service reliability targets (availability performance recoverability).

Automation & Platform Engineering:

• Lead the design and evolution of InfrastructureasCode using Terraform Bicep or CloudFormation.

• Drive automation across provisioning patching monitoring backup disaster recovery and recovery processes ensuring repeatable tested and reliable DR capabilities across cloud environments.

• Ensure backups and DR policies runbooks and automation meet resilience requirements and are regularly tested and validated.

• Promote Gitbased workflows CI/CD pipelines and policyascode.

Technical Debt & Modernization:

• Own and prioritize the technical debt and modernization backlog for Cloud Operations platforms.

• Proactively reduce operational risk manual work and single points of failure.

• Partner with Cloud Architecture and Security to evolve platforms in line with target state.

Coaching & Capability Development:

• Mentor Cloud Operations engineers raising overall technical maturity and engineering discipline.

• Contribute to skills frameworks career paths and technical onboarding content.

• Act as a role model for ownership quality and continuous improvement.

Authority / Decision Rights:

• Approve or reject technical designs and implementation approaches.

• Enforce engineering standards architectural guardrails and technical best practices.

• Recommend technology choices tools and platform improvements.

• Escalate unmanaged technical risk to CloudOps Lead and Infrastructure leadership.

Education/ Qualifications

Required:

• Bachelors degree in Computer Science Engineering or equivalent practical experience.

Preferred Certifications:

• Microsoft Azure: AZ104 AZ305 (or equivalent)

• AWS: Solutions Architect (Associate or Professional)

• Terraform Associate or equivalent IaC certification

• ITIL Foundation (or higher)

Working Conditions

• Hybrid working Flexible number of days per week in the office driven by business requirements as Convatec has a flexible approach to office working.

• The position follows UK time zone working hours. Standard operating hours are aligned with UK business time (GMT/BST) with occasional flexibility required based on business and operational priorities.

Special factors

• This position may require flexibility to work on-call during weekends

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A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee

If you are an active employee at Convatec please do not apply here. Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site - Find Jobs. Thank you!