Service Quality Jobs in Philippines

As our Team Lead - Process Quality youll lead a team of quality analysts to ensure every customer interaction meets our high standards. Youll monitor calls analyze performance data and collaborate with operations to elevate service quality.Your Key Responsibilities:Monitor and evaluate customer call...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...

Position Description:Job Summary As a member of the SIAM team your role involves the management of multiple service providers to ensure that they work together effectively delivering consistent and high-quality IT services to the organization. Job Responsibilities Your main responsibilities as a...

Position : Executive/Personal Assistant (EA/PA)Work Hours (Client) : Full time 8 hours/day must be amenable to working EST business work hours with some flexibility of at least 4 hours overlap in morning ESTPay Range : $1000 - $1500 USD/month(varies based on skill set and experience level)Locatio...

DescriptionThe RoleHandles contact scoring as designatedReviews client and Service Center knowledgebases drafts/submits updates as neededSuggests potential opportunities for enhancements to onboarding/client training materials to client and training teamsAssists Quality Supervisors with training new...

Are you passionate about shaping the future of work and driving organizational success At GDS People Consulting we are on a mission to empower organizations through innovative HR solutions and transformative workforce strategies. We are thrilled to announce that we have exciting openings in various...

Are you passionate about shaping the future of work and driving organizational success At GDS People Consulting we are on a mission to empower organizations through innovative HR solutions and transformative workforce strategies. We are thrilled to announce that we have exciting openings in various...

Job Description SummaryResponsible for developing and maintaining strong interpersonal relationships with customer representatives ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area. Someone with integrity compliance and disc...

Job Description SummaryResponsible for developing and maintaining strong interpersonal relationships with customer representatives ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area. Someone with integrity compliance and disc...

About the job Associate Quality Specialist (Alabang) Onsite Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation.Identify Training n...

Job Expectations: Position Type: Experienced - Senior/LeadEmployment Type: Full-Time; Permanent (Direct Hire)Work Setup & Location: Onsite - McKinley Hill TaguigWork Schedule: Mondays - Fridays; Shifting/Night ShiftIndustry: BPO & IT Consulting About the Job: We are looking for an experienced Servic...

JOB DESCRIPTION:We are seeking a detail-oriented and proactive Customer Service Operations & Integration Analyst to manage and support customer service operations for both new and existing patients. This role ensures high-quality service delivery accurate processing of meter batch data and resolut...

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardho...

The Operations Excellence Consultant will support the Operational Excellence Tower Leader in executing the Operational Excellence strategic initiatives of MBPS by delivering process and performance improvement projects.Position Responsibilities: Operational Excellence in InsuranceAnalyze and optimiz...

We are looking for a strategic and tech-savvy Transformation and Operational Excellence Consultant with a strong background in emerging technologies to support our journey toward a more agile data-driven digital and customer-centric insurance organization. This role will focus on identifying and imp...

PROJECT BASED: 6 MONTHSJob Summary The Lead Nursery Custodian shall oversee the daily nursery activities in a designated nursery project area in support of various landscape installation and maintenance projects of Filinvest Group of Companies. He/She shall prepare the annual work program and activi...

Job Description SummaryResponsible for developing and maintaining strong interpersonal relationships with customer representatives ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area. Someone with integrity compliance and disc...

Job Description SummaryResponsible for developing and maintaining strong interpersonal relationships with customer representatives ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area. Someone with integrity compliance and disc...

Job Description SummaryResponsible for developing and maintaining strong interpersonal relationships with customer representatives ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area. Someone with integrity compliance and disc...

Job Description SummaryResponsible for developing and maintaining strong interpersonal relationships with customer representatives ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area. Someone with integrity compliance and disc...