Service Level Agreements Jobs in Philippines

About the Job Location: Bonifacio Global City Taguig Corporate Title: R&F Work Arrangement: Hybrid Our Finance Team is looking for experienced professionals to join us in Taguig in the role of Accounting Associate. In this role you will ensure strict compliance with consumer lending financial report...

About the Job Location: Ortigas Corporate Title: Assistant Vice-President Work Arrangement: Hybrid Our Learning & Development team is looking for experienced professionals to join us in Ortigas for the role of Learning and Development Team Lead (Core and Mainstream). In this role you will identify d...

About the JobLocation: Metro Manila / LuzonCorporate Title: JO-SMWork Arrangement: Hybrid Our Auto Loans Sales Team is looking for driven and customer-focused professionals to join us as Auto Loans Sales Officers in Metro Manila and Luzon. In this role you will be responsible for achieving auto loan...

Working Conditions:Fixed night shift schedule (start time of 9PM but can change depending on business need).Report daily to the Pasay office.Knowledge of reading an Explanation of Benefits (EOB) denial management and denial codes is requiredMinimum 1 year of working experience in Revenue Management...

Key Responsibilities:Data Reporting & VisualizationPrepare and distribute daily weekly and monthly performance reports covering key metrics such as call volumes service levels productivity and efficiency indicators.Develop interactive dashboards and scorecards to monitor agent team and campaign perf...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...

Job SummaryThe Technical Support Team Leader is responsible for leading coaching and supporting a team of Technical Support Representatives handling customer service and basic-to-intermediate technical concerns for a telecommunications account. The role focuses on service quality performance managem...

Position Summary:We are looking for a detail-oriented and tech-savvy professional to join our team as a Client Onboarding/Offboarding IT this role you will work closely with the U.S. client onboarding team to ensure seamless setup and removal of system access along with other essential IT configura...

DescriptionRole SummaryA Tier 1 HR Services Delivery Specialist role is the first point of contact for all colleague inquiries focusing on delivering standardized efficient and consistent HR service that is being provided in the Delivery center. The Tier 1 roles thrive in a high-volume process-drive...

Were looking for a Licensing and Registration Officer to join our Integrated Compliance Services this role you will support the team in performing essential functions such as managing all aspects of registration and licensing with various regulators across Canada and the United States. You will be...

Invoice Processing Responsibilities (70 -90% of the task) Prepare invoices for processing Scan and index invoices in VIM & Tangro Perform 3 way matching for PO invoices and 2 way matching for NON PO invoices. Process invoices in various queues in VIM & Tangro. Route NON PO and NON GR invoices for ap...

We are urgently hiring for a Service Delivery Manager B2B Telco. Location: BGC Taguig Work Setup & Shift: Onsite Day Shift 6am to 3pmSalary is up to 150k based on experience. At least 5 years in telecommunications service delivery with 3 years in a managerial role. Required Qualifications: Expe...

Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to execute test cases analyse test activities and report on results to ensure the quality of processes databases and system applications. Additionally the role involves supporting QA initiatives by identifying issues...

DescriptionAbout Citco:The market leader. The premier provider. The best in thebusiness. At Citco weve been the front-runner in our field since ourincorporation in 1948 led to the evolution of the asset servicing sectoritself. This pioneering spirit continues to guide us today as we innovate andexpa...

QUALITY AND WORKFORCE SPECIALISTJob Type: Full Time-Individual ContributorLocation: Goway ManilaReporting to: QA ManagerSalary: Php 35000 to Php 38000Role Type: NewJob purpose:INA Prime Solutions is our BPO line of business in Manila PH at Goway Travel Ltd. Our mission is to empower businesses throu...

Position Overview:Were looking for a proactive and strategic Channel Strategy Analyst to join our Visa Client Care Operations team. Youll develop and optimize channel strategies ensuring they align with our clients needs.Key Responsibilities:Technical Skills:Use analytical and data tools such as Exc...

We are looking for an Associate Software Technical Analyst to join the Global Actuarial Business Support (GABS) team at MPBS. You will play a role in accelerating the technical evolution and support of our Actuaries around the world. The role needs strong analytical and solid collaborative skills to...

We are seeking a Service Delivery Analyst who will play a crucial role in ensuring the reliability of our IT services through effective monitoring and continuous improvement. The successful candidate will collaborate with leaders in infrastructure engineering product development operations and appli...

Reporting into the Accounts Receivable Team Lead this role is responsible for the accurate billing of customers leveraging your experience to generate invoices from sales orders within NetSuite. The role involves proactive communication with internal stakeholders to deliver accuracy and consistency...