Service Level Agreements Jobs in Philippines

Position Description:Role SummaryThe CSD Manager will lead business process improvement and operational excellence initiatives that drive efficient effective day-to-day operations within the Contact Centre. This role plays a key part in transforming client interactions into exceptional service exper...

Job DescriptionSponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g. H-1B TNSTEM OPT etc.) NOW OR IN THE FUTURE.Work Arrangement: This role is categorized as hybrid and nightshift. This means the su...

Responsibilities:Identify troubleshoot and resolve queries relating to the Application Programming interface (API) XML files SOAP REST and JSON messages to support System InterfaceIdentify troubleshoot manage and resolve moderately complex technical processing application usage or business issues to...

As a People Services Coordinator you will be responsible for supporting the business and our employees through the timely and consistent completion of quality 1st line transactional HR activities. Reporting to the People Services Team Leader you will be part of the People Team who provide a professi...

Position Description:Role Summary: The Project Support Consultant provides structured reporting administrative and operational support to projects in CGI. The role ensures accurate timely service delivery in alignment with Service Level Agreements (SLAs) and partners with onshore and offshore team...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

The Corporate Accounts Team Lead Sr. Manager Fulfilment Team is responsible for overseeing the end-to-end operational processes related to group insurance administration ensuring efficiency accuracy and compliance with company policies and regulatory standards. This role provides leadership to the...

Get to Know the TeamThe Grab Support (GS) PH team values collaboration and a customer-centric approach in delivering world-class experience to our consumers and partners. Our focus is on continuous improvement driven by a commitment to business process optimization digital innovation and strategic v...

Reporting to the Lead Record to Report Processes you will be a key driver in standardizing optimizing and automating the R2R cyclefrom journal entries and reconciliations to the preparation of financial statements. If you thrive in a fast-paced high-change environment are a certified accountant and...

DescriptionThe APAC Implementation Team is responsible for onboarding all core cash management business for clients in our region. A critical part of this process relies on effective working relationships between Implementations Sales Product and Client addition we work closely with various interna...

DescriptionShort Description:Join our dynamic Employee Experience (EX) team with in HRGO to drive global collaboration enhance operational excellence and shape strategic impact in our Risk and Control Environment.At JPMorgan Chase our people are our greatest asset. Join our Employee Data Operations...

Were looking for a Service Delivery Manager to join our Global Technology this role you will play a pivotal role in guiding our organization through the adoption of AI technologies and drive a culture of process improvement. This leadership position requires a strategic thinker with a proven track...

Setup and Location: Work from Home Work Schedule: 9:00 AM 6:00 PM AEST 6:00 AM 3:00 PM PHTEmployment Type: Full-timeReady to do work that actually excites youSeeking a Customer Service Administrator to handle customer inquiries resolve issues and ensure the smooth processing of client-related tra...

Monitor service performance against agreed-upon Service Level Agreements (SLAs) Taxonomy and Objectives and Key Result (OKR)Establish and maintain strong relationships with external and internal stakeholdersServe as the point of contact for issues within AP processesSupport internal and external aud...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

Position Description:TheService Consultant Quality Assurance Analystplays a pivotal role in ensuring that service desk operations consistently meet or exceed established quality standards and customer expectations. Key responsibilities include improvement and audits of service desk interactions to...

We are looking for a talented WFS ACS Staffing Manager to help us find the best talent in the world to support our growth. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The ideal candidate will work effectivel...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

DescriptionResolver is a high-growth SaaS company whose intuitive no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team your work will help transform risk management to risk intelligence so organizations can...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...