Director of Service Jobs in Taguig

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquel...

DescriptionResponsibilities:ExcellenceProvide technical and general application function and feature support to internal and external clients via phone email and customer portalsManage triage and resolve multiple incoming incidents and service requests by understanding client needs and meeting defin...

Provide action and resolution to the employee queries received via call chat and ticketing systemResponsible for queue management and case triage within our case management systemSupport data gathering activities and analyze complex tickets to support the proper resolution of incident reports and ad...

Key Responsibilities AI Architecture Engineering & Delivery AI Solution Engineering: Lead the end-to-end design development and deployment of AI-driven solutions across the ServiceNow platform.GenAI & Agentic AI Adoption: Drive the adoption of advanced platform capabilities including Now Assist AI A...

The Creative Services Manager is a strategic leader responsible for driving the organizations creative vision and brand execution across all marketing and communications platforms. This role oversees the end-to-end creative function ensuring that brand expression visual identity messaging and conten...

Key Responsibilities: Create and manage content assets for traditional and digital marketing channels including websites social media video and email campaigns.Develop interactive content and digital elements to drive engagement across web and social platforms.Write edit and optimize content for var...

Support and optimize legal operations by improving workflows processes and service delivery.Administer maintain and enhance legal technology platforms systems and tools used by the Legal function.Develop configure and maintain legal templates intake processes workflows and system documentation.Monit...

Role Summary This role provides administrative support to multiple local teams and onshore stakeholders ensuring smooth and efficient business operations across global functions. Responsibilities include managing logistics vendor purchasing meeting scribing and events coordination while maintaining...

Role OverviewOur client is seeking a Senior Service Delivery Manager to manage strategic customer relationships and drive high levels of client satisfaction retention and account growth.The role focuses on managing a portfolio of high-impact customers including key accounts while ensuring customers...

Role Purpose This senior operational leadership role is responsible for driving the performance stability and continuous improvement of the Managed Services cybersecurity operations teams in Manila. The role executes the global Managed Services strategy defined by senior capability and global leader...

Service Delivery Finance Operations (Staff to Manager Levels) Levels Covered: Analyst Sr Analyst Team Lead Manager Job Summary Location: BGCWork Setup: OnsiteSchedule: MondayFridayShift: Morning The Service Delivery Finance Operations role is responsible for executing and managing end-to-end finance...

Role OverviewThe Japanese Service Desk Analyst provides technical and application support to internal and external clients through phone email and service portals. The role is responsible for managing incidents and service requests from initial contact through resolution or escalation while maintain...

Accounts Receivable Manager (Collections) International Shared Services Taguig Philippines On-site Monday to Friday Job Overview We are looking for an experienced Accounts Receivable Manager (Collections) to lead end-to-end Collections and Disputes operations within our International Shared Services...

We are looking for a seasoned HR leader who can bridge strong operational HR leadership with technology and AI-driven transformation. This role will lead HR operations for a 200-person Manila organization with a strong focus on HR Shared Services Employee Relations service delivery and employee expe...

Role OverviewWe are looking for a Service Delivery Manager Japanese Bilingual to manage strategic customer relationships and ensure high-quality delivery of cybersecurity-related services. The role focuses on maximizing customer satisfaction and loyalty proactively identifying opportunities to impro...

Global Supply Chain & Customer Service Specialist Location: Taguig Work Schedule: Full-time Job Purpose The Global Supply Chain & Customer Service Specialist is responsible for handling end-to-end supply chain and customer service operations for finished goods semi-finished goods and raw materials....

Essential Functions Operational Delivery & Performance ManagementServe as a key member responsible for Manila Hub TA processes and tasks taking ownership of daily delivery and enhancements to current workflows in line with HRSS KPI requirements.Coordinate Key Performance Indicator (KPI) reporting in...

At JTI we celebrate differences and everyone truly belongs. 46000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us all you need to do is bring your human best.What will your story be A...

We are looking for an Associate/Specialist AP Service Delivery to join our growing team in Finance based in our shared service centre in our BGC office!Responsibilities: Perform day-to-day invoice processing 3-way matching for all incoming invoices and related documentationReview and verify the accu...

About the Job Location: Taguig Corporate Level: Rank and File Work Arrangement: Onsite Our Operations team is looking for experienced professionals to join us in Taguig with the role of Loans Service Delivery QA and Reconciliation Associate. In this role you will conduct quality assurance reviews ac...