Accounts Receivable Manager International Shared Services

Accounts Receivable Manager (Collections) International Shared Services

Taguig Philippines On-site Monday to Friday

Job Overview

We are looking for an experienced Accounts Receivable Manager (Collections) to lead end-to-end Collections and Disputes operations within our International Shared Services team. This role is critical in ensuring cash flow optimization dispute resolution efficiency and service excellence while leading a high-performing team supporting ANZ markets.

Key Responsibilities

• Oversee end-to-end collections and disputes processes ensuring timely cash application and issue resolution
• Drive performance through KPIs SLAs and continuous monitoring of aging and overdue accounts
• Act as escalation point for complex or sensitive customer disputes
• Lead and develop a high-performing collections team
• Build strong relationships with internal stakeholders and external customers
• Ensure compliance with SOX internal controls and audit requirements
• Support transition and migration activities into Shared Services
• Champion continuous improvement initiatives and process optimization

Qualifications

• Bachelors degree in Finance Accounting or related field
• 7 years experience in Accounts Receivable / Collections
• 34 years leadership experience
• Strong background in Collections Dispute Management and AR operations
• ERP experience (SAP preferred)
• Experience in Shared Services or multinational environment
• Lean Six Sigma is a plus