Head, IT & Digital Solutions (Lagos)
Job Location:
Salary:
Experience Required:
Posted on:
11 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our client is a reputable provider of premium bathroom solutions delivering high-quality bathroom products and installation services for both residential and commercial projects. They collaborate closely with architects engineers contractors and property developers to create modern and luxurious bathroom designs that meet the specific needs of their clients. They are looking to hire a Head IT & Digital Solutions to be based in Lagos.
Job Overview
The Head of IT and DS is responsible for providing strategic and operational leadership for all information technology functions across the Group. The role oversees IT infrastructure systems integration cybersecurity business applications and digital transformation initiatives. This position will lead the design and implementation of an integrated technology environment that supports the Groups growth operational efficiency and
service delivery goals. The Head of IT ensures reliable IT operations drives enterprise-wide system improvements and aligns technology
investments with business strategy.
Job Responsibilities
IT Strategy & Leadership
- Develop and execute the Groups IT strategy in alignment with business goals.
- Lead digital transformation initiatives and drive technology-enabled improvements.
- Establish IT governance frameworks standards and policies.
Systems & Infrastructure Management
- Oversee enterprise-wide IT infrastructure networks hardware and cloud systems.
- Ensure high availability performance and scalability of IT environments.
- Lead integration and optimization of ERP/CRM and business applications
Cybersecurity & Risk Management
- Implement robust cybersecurity frameworks and data protection protocols.
- Oversee IT risk management compliance and disaster recovery planning.
- Ensure adherence to regulatory security and privacy requirements.
IT Operations & Service Delivery
- Manage IT operations support services and service-level performance.
- Drive ITIL-based processes for incident problem and change management.
- Ensure efficient helpdesk operations and user support across all locations.
Project & Vendor Management
- Lead major IT projects including deployments upgradesand integrations.
- Manage vendors technology partners and service providers to ensure value delivery.
- Oversee IT procurement and contract negotiation.
Budgeting & Cost Optimization
- Prepare and manage the IT budget
- Implement cost-efficient solutions and ensure optimised technology spend
- Track and report on IT financial performance
Team Leadership & Capability Development
- Lead and develop the IT team to ensure strong technical capability.
- Drive talent development succession planning and performance management.
- Build a culture of reliability accountability and service excellence
Requirements & Qualifications
- Minimum of 1015 years progressive experience in IT least 5 years in a senior IT management or headoffunction role.
- Bachelors degree in Computer Science Information Technology Information Systems Engineering or related field.
- Masters degree (MBA MSc IT MSc Information Systems) is an added advantage.
- Professional Certifications: ITIL Foundation COBIT PMP PRINCE2 CISSP CISM CCNA CCNP MCSE AWS Certification Azure Certification SAP Certification Microsoft Dynamics Certification.
- Experience managing enterprise-wide IT infrastructure and operations.
- Proven track record with ERP/CRM implementation and systems integration.
- Strong background in IT governance AI and Automation cybersecurity and risk management.
- Experience leading digital transformation across multiple business units.
- Demonstrated success managing IT projects vendors and service providers.
- Experience in designing and implementing IT policies standards and architecture.
- Hands-on experience with cloud technologies networking and business applications.
Knowledge Requirements
IT infrastructure and network systems
ERP/CRM platforms and enterprise applications
Cybersecurity data protection and risk management
IT governance policies and compliance standards
Cloud technologies and architecture (AWS Azure etc.)
Systems integration and digital transformation tools
IT service management and ITIL practices
Vendor contract and technology procurement management
Business continuity and disaster recovery planning
Data analytics reporting systems and automation tool.
Key Performance Indicators
System uptime / availability (%)
Network performance and stability
Incident response time
Incident resolution time
Number of critical system outages
Cybersecurity incident rate
Compliance audit score (%)
ERP/CRM implementation milestones achieved
User satisfaction score (IT service desk)
Service request/ Group turnaround time
Operational efficiency improvement (%)
IT project delivery on time and within budget (%)
Reduction in IT operating costs (%)
Adoption rate of digital tools and systems
Only shortlisted candidates will be contacted
Requirements
Required Skills:
Experience managing enterprise-wide IT infrastructure and operations Proven track record with ERP/CRM implementation and systems integration Strong background in IT governance AI and Automation cybersecurity and risk management
Required Education:
in Business Admin/Finance/Economics or related field
