Digital Compliance & Accessibility Manager
Amsterdam - Netherlands
Job Summary
Job Title
Digital Compliance & Accessibility ManagerJob Description
Your Challenge:
The Digital Compliance & Accessibility Manager ensures our digital channels operate legally securely and inclusively ensuring a consumer-friendly online journeyguiding measuring and training cross-functional teams to turn regulatory and policy requirements into reliable repeatable product outcomes that reduce risk and accelerate timeto addition to reducing legal and operational risk you will contribute to cost reduction by mitigating remediation costs while building customer trust by demonstrating and sustaining digital compliance and accessibility.
Reports into: Omnichannel Digital Experience Capability leader
Your role
Own the digital compliance program for web properties (accessibility/WCAG basic privacy/data-handling alignment and related digital governance).
Partner with Regulatory and Legal teams to interpret regulatory and legal requirements into clear digital requirements ensuring a seamless consumer journey and determining their impact on digital products and activations in close alignment with the Product Owners to add these into their product backlogs.
Define maintain and oversee policies and standards like Digital Activation and decisionmaking workflows.
Implement governance: review gates exception process roles/responsibilities SLAs and checkpoints.
Design and deliver practical engaging training workshops playbooks and onboarding for designers developers product owners and content teams.
Build and sustain a network of compliance/champion representatives across BU Regions and functions.
Develop KPIs dashboards and regular executive/stakeholder reporting; drive continuous improvement.
You are a part of
Youwill join the Omnichannel Digital Capabilityteamatight-knit group of nine specialists and product owners focused on core digital capabilities such as TranslationsInternal SearchConsent & Identity Management Digital Shelf SEO & GEOSubscriptionProduct Information and Digital Asset Management. We sit within the Omnichannel Digital Experience team in the Consumer Experience Center of Excellence working together to deliver seamless customer-first digital experiences across channels
Tosucceed in this role youll need a customer-first attitude and thefollowing skills and mindset
Bachelors degree in Digital Marketing Information Technology Business Administration or a related field.
Minimum 3 to 5 years of professional experience
Strongstakeholder management skills and ability to work collaboratively with cross-functional teamsout
Strongcommunication and interpersonal skills
Ability to adviseinternal stakeholderssable to influencethemwithout authorityand make independentdecisions
Organizational and project management skills.
Curious and motivated by compliance challenges;translatelegal. privacyand regulatory guidance into practical usercentric digital experiences
Experience within the domain ofdesigningand deliveringpracticaltraining sessionsworkshopsandplaybooksis a pre
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Required Experience:
Manager
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more