Building Manager

Company Background

A Johor-based hospitality group established in 2018 specializing in boutique hotels resort operations and lifestyle leisure experiences. The company operates affordable design-focused accommodations and integrated hospitality concepts catering to modern business and leisure travelers.

Job Summary

We are seeking a dynamic and experienced Building Manager to lead the day-to-day operations of our student accommodation this pivotal role you will set the tone for safety security and an exceptional living experience for our residents.

You will own the full operational lifecycle from facilities and compliance to resident welfare and team leadership and will serve as the trusted face of the property for students parents and regulatory bodies alike.

Candidates with a background in residential or serviced apartment management student accommodation or hotel operations (standalone or 100 keys) are strongly encouraged to apply.

Job Descriptions

1. Safety Security Health & Facilities (HIGHEST PRIORITY)

• Enforce and continuously improve building safety protocols fire evacuation procedures and emergency response plans in full compliance with BOMBA Suruhanjaya Tenaga (ST) and local authority (PBT) requirements.
• Oversee security operations access control CCTV guard scheduling and maintain a safe environment for all residents 24/7.
• Conduct scheduled and ad-hoc inspections of all facilities rooms common areas and mechanical/electrical systems to proactively identify and resolve hazards.
• Manage preventive and corrective maintenance programmes coordinating with contractors and ensuring timely resolution of all technical issues.
• Monitor and uphold occupational health and hygiene standards across the entire property.
• Liaise with regulatory authorities for inspections permit renewals and compliance audits.
• Implement and review emergency response plans; conduct regular safety drills with staff and residents.

2. Housekeeping Administration & Front Office

• Supervise housekeeping teams to maintain consistently high cleanliness standards across all residential and common areas.
• Manage front office operations check-in/check-out visitor management resident inquiries ensuring professional and responsive service at all times.
• Handle tenancy agreements documentation and all correspondence with residents and parents.
• Maintain accurate records of occupancy contracts and resident information in the property management system.
• Prepare and submit monthly operational and financial reports to the Group Operations Manager and Director.
• Monitor operational budgets and drive cost-efficiency without compromising service quality.
• Oversee on-site convenience store and café operations including stock control hygiene compliance and service standards.

3. Resident & Stakeholder Relations

• Serve as the primary point of contact for students parents and stakeholders addressing inquiries concerns and requests promptly via email phone or in-person.
• Build a positive community-oriented living environment that supports resident well-being and satisfaction.
• Manage escalations professionally and resolve issues with empathy and efficiency.
• Coordinate resident engagement initiatives and communicate facility updates clearly.

4. Team Leadership & Staff Development

• Lead motivate and manage a multi-disciplinary team covering housekeeping maintenance security and front office.
• Plan staff schedules conduct performance evaluations and identify training needs.
• Foster a culture of accountability service excellence and continuous improvement.
• Onboard new team members and ensure all staff are trained on safety and operational procedures.

Job Requirements

Essential

• Minimum 35 years of experience in building property or facilities management with a strong focus on safety and operations.
• Demonstrated knowledge of Malaysian building regulations fire safety standards (BOMBA) and local authority compliance (PBT ST).
• Strong leadership skills with proven experience managing multi-disciplinary teams.
• Excellent interpersonal and communication skills in English and Bahasa Malaysia.
• Ability to handle emergencies calmly and decisively.
• Proficiency in Microsoft Office and property/facilities management systems.

Preferred

• Highest Preference: Student Accommodation
• Residential or serviced apartment management experience (hospitality-focused properties a strong advantage).
• Hotel operations experience standalone hotel or property with 100 keys.
• Exposure to F&B or retail operations management (café / convenience store).
• Degree or Diploma in Hospitality Management Facilities Management Property Management or a related field.

Location: Skudai Johor

Salary Range: RM6000 - 7000

PIC: Ms Haze (6)