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Account & Business Development Executive (Malaysia)
Job Location:
Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
4-5years
Experience Required:
Posted:
11 June 2026 (30+ days ago)
Posted:
Application Deadline:
8 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About the Role
We have an established customer base in Malaysia and require a dedicated local resource to
manage customer relationships support renewals generate referrals and identify growth
opportunities.
The objective of this role is to protect and grow our existing recurring revenue in Malaysia.
Key Responsibilities
Act as the primary relationship manager for Link4s customers in Malaysia.
Conduct regular customer meetings and check-ins.
Build and maintain strong relationships with customers and key stakeholders.
Support customer retention renewals and overall customer satisfaction.
Identify upsell opportunities within existing customer accounts including training
consulting and professional services.
Generate customer referrals and introductions.
Escalate customer concerns and coordinate with internal teams to ensure timely
resolution.
Maintain regular communication with customers and provide feedback to
management.
Represent Link4 at customer meetings and industry events when required.
Prepare monthly customer activity and relationship reports.
Requirements
Qualifications & Requirements
Must-Have
25 years of experience in customer service account management client relations
business development or a customer-facing role.
Strong verbal and written communication skills in English.
Strong interpersonal and relationship-building skills.
Comfortable engaging with stakeholders at different levels within Link4.
Professional presentation and communication skills.
Strong organizational and time management skills.
Self-motivated proactive and able to work independently.
Willingness to travel within Malaysia for customer meetings when required.
Required Skills:
Minimum 5 years of B2B sales experience ideally with SaaS products. Native-level fluency in English (written and verbal). Demonstrated experience using CRM systems (preferably Zoho) to drive sales activity. Strong presentation and communication skills capable of engaging C-level executives. Process-driven and detail-oriented with a focus on follow-through. Able to manage multiple sales regions and coordinate with distributed teams. Experience working in or with teams across Asia-Pacific regions is highly regarded. Familiarity with digital transformation e-Invoicing or ERP software is a plus.
