Head, Commercial for DmartPandamart

The Role

As the Head of Commercial for pandamart Malaysia you will be the driving force behind our retail strategy. 

You will own the commercial strategy & execution ensuring that pandamart stores offer the right assortment at the right price while building sustainable profitable growth. 

You will lead and mentor a high-performing team across Category Management and Private Label and will engage cross-functionally with various teams from Operations Marketing and Supply Chain to cement pandamart as the leading q-commerce destination in Malaysia.

Key Responsibilities

1. Strategic P&L Management

• Drive the pandamart commercial P&L balancing top-line growth with margin optimization.

• Own the commercial levers of inventory health specifically driving strategies to minimize waste shrinkage and expiries.

• Collaborate with Marketing on customer acquisition/retention and Operations on efficiency to drive overall business growth.

2. Category Management & Assortment Strategy

• Define the winning assortment: lead decisions on SKU onboarding delisting and category expansion.

• Optimize category performance through data-driven reviews ensuring assortment depth matches customer demand and market trends.

• Drive Private Label range development & expansion.

3. Supplier Partnerships & Monetization

• Lead high-level negotiations Joint Business Planning (JBP) and commercial terms with local and global suppliers.

• Grow Retail Media revenue together with the Retail Media & Partnership team and secure supplier support for campaigns.

4. Pricing Competitiveness & Campaigns

• Design and execute the SKU pricing strategy to balance margin protection with strong price perception.

• Craft and oversee high-impact commercial campaigns that drive basket size and frequency.

5. Cross-Functional Operations

• Align assortment strategy with warehouse capacity and supply chain constraints to ensure high availability and operational flow.

6. Team Leadership & Coaching

• Build and lead a strong commercial team fostering a culture of high performance accountability and continuous learning.

• Provide active coaching and mentorship

• Drive and monitor team OKRs and KPIs

Qualifications :

• 1015 years of experience in Category Management or Commercial roles.

• Proven track record at large-scale grocery retailers major FMCG companies or E-Commerce/Quick-commerce companies.

• Category expertise in Fresh or Groceries with experience managing multiple departments.

• Data-Driven Mindset: Strong analytical skills with the ability to translate complex data sets into actionable commercial strategies and category insights.

• Extensive experience of long-term partnerships and Joint Business Plans (JBP) with global FMCG brands.

• People Leadership: Significant experience managing large teams and a proven ability to coach and develop talent.

• Market Knowledge: Strong understanding of Malaysian consumer behavior is a plus.

• Cultural Agility: Ability to operate effectively in a global cross-cultural organization; comfortable with fast-paced digital environments.

Additional Information :

• A hybrid work model offering work-from-home days.
• Attractive benefits which include foodpanda vouchers corporate perks annual PandaFlex which can be spent on physical wellness travel & relaxation etc.
• A competitive salary package including equity/RSUs. 
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.

Remote Work :

No

Employment Type :

Full-time