Service Quality Jobs in Kenya

Job Title: Client Operations Specialist E-commerce & Last-Mile Logistics Location: NairobiNumber of Vacant Positions: 5Job SummaryWe are seeking a highly organized and results-driven Account Manager to oversee day-to-day operational activities manage delivery teams both riders and subcontractors an...

Job Title: Account Manager E-commerce & Last-Mile Logistics Location: NairobiNumber of Vacant Positions: 5Job SummaryWe are seeking a highly organized and results-driven Account Manager to oversee day-to-day operational activities manage delivery teams both riders and subcontractors and support cli...

ABOUT THE ROLEThis role shall support the Urban Health Project which aims to improve health outcomes in Nairobi and Nakuru informal settlements with funding from the Qatar Foundation for Development (QFFD). The target informal settlements include Mukuru Kwa Njenga Kibera and Mathare in Nairobi and K...

Job Title: Senior Tour Consultant Department: Tours & Travel Operations Reports To: Tours Team Leader Job type: Full - time Location: Nairobi Kenya Qualification: Diploma or Degree in Tourism Hospitality or Travel Management. Experience: 8 10 years of experience in tour operations or travel con...

Job Title: Process Transformation Manager Industry: Betting / iGaming Department: Business Excellence Reports To: Head of Business Excellence Gross Salary: KES 400000 Job Overview Our client is a leading betting and gaming company operating across multiple markets. They are seeking to hire a strateg...

ABOUT THE PROGRAMMEUzazi Salama is a 3-year programme funded by Mpesa Foundation in Kilifi and Narok counties in Kenya. The programme seeks to reduce maternal neonatal and child morbidities and mortalities in Narok and Kilifi Counties by 2027. The programme focusses on increasing demand and utilizat...

The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement. The person will:Lead consulting initiatives and...

Job Title: Club Supervisor Location: Siaya CountyIndustry: Hospitality / Club & LeisureJob PurposeThe Club Supervisor will oversee the daily operations of the club to ensure excellent service delivery smooth operations and a high-quality guest experience. The role requires a proactive leader who can...

Visa Consulting and Analytics (VCA) is the consulting arm of Visa and drives tangible impactful results for clients. Drawing on our expertise in consulting data analytics technology payments and economics VCA solves the most strategic problems for our clients. VCAs core client segments include issue...

Job Title: Senior Retail Operations Manager Fashion Retail Function: Retail & Customer ExperienceLocation: NairobiIndustry: Fashion RetailROLE CONTEXTThe Senior Retail Operations Manager role is critical to strengthening our client retail structure as the business scales. With multiple stores acros...

ABOUT THE ROLEThis role shall support the Urban Health Project which aims to improve health outcomes in Nairobi and Nakuru informal settlements with funding from the Qatar Foundation for Development (QFFD). The target informal settlements include Mukuru Kwa Njenga Kibera and Mathare in Nairobi and K...

Fairmont Mount Kenya has been consistently ranked among the worlds finest earning a spot on the 2024 Travel Leisure 500 list and being recognized as one of the top destinations in Africa. It has also been featured by Condé Nast Traveler as one of Africas top addition the hotel has been honored as...

Role Purpose  Lead the organizations financial control function by providing accurate financial reporting maintaining robust internal controls and ensuring regulatory compliance while partnering with business stakeholders to drive operational excellence and strategic decision-making.Oversee the inte...

Drive client acquisition and expansion through solution-led business developmentLead customer onboarding training and adoption of AI-enabled productsAct as the primary interface between customers and internal product/tech teamsDesign and deliver training sessions for clients and partnersSupport pilo...

Job Title: Senior Retail Operations Manager Function: Retail & Customer ExperienceROLE CONTEXTThe *Senior Retail Operations Manager role is critical to strengthening our client retail structure as the business scales. With multiple stores across regions and an expanding brand portfolio the business...

Job Title: Deputy CEOReporting to: CEO / Board of DirectorsLocation: NAIROBIJob PurposeThe Deputy CEO will support the CEO in driving the companys strategy and operational performance ensuring safe compliant and profitable execution of petroleum business activities while strengthening governance lea...

Reporting To:Tours ManagerPurpose of the Role The Senior Tour Consultant plays a pivotal role in delivering exceptional travel experiences by designing coordinating and executing high-quality tour programs for corporate leisure and specialized groups. As a senior member of the team the role also inv...

Reporting To: Travel ManagerPurpose of the Role The role exists to support seamless end-to-end travel experiences by coordinating airport transfers hotel transfers point-to-point transport and special transport requirements while maintaining strong relationships with transport suppliers and upholdin...