Customer Service Team Leader Jobs in Kenya

Job Title: Teller Team Leader Gujarati/Hindi Speaking Department: OperationsLocation: ParklandsEligibility: Open to Kenyan nationals onlyNote: Fluency in Gujarati or Hindi is a required skill for this role due to the nature of communication and stakeholder engagement.About the OrganizationOur client...

Assist with digital marketing activities to generate leads for Zuridesk.Create and manage content for social media and other digital channels.Assist with online marketing campaigns and lead-generation activities.Identify and engage potential customers through digital channels telephone and other out...

Receive customers understand their needs and recommend suitable products and services.Prepare quotations follow up on enquiries and convert them into sales.Coordinate job bookings service delivery and customer updates.Handle complaints and ensure timely resolution.Monitor stock availability coordina...

What You Will DoCustomer EngagementConduct outbound customer calls professionally and confidently.Gather verify and accurately document customer information.Build rapport through clear professional communication and active listening.Maintain positive customer relationships while supporting business...

We are looking for a motivated Customer Service Intern to join our team. You will be the first point of contact for customers respond to inquiries and help ensure every interaction is professional and positive.This internship offers hands-on experience in a busy customer service environment. It is a...

Engage in professional development activities that foster teamwork and effective communication skills.Demonstrate a high capacity for learning and adaptability in a dynamic work environment.Uphold the highest standards of professional conduct and ethics.Contribute actively to team objectives while s...

Zeplin Investments Ltd is an Internet Service Provider (ISP) dedicated to delivering reliable connectivity and exceptional customer service. We provide tailored solutions to our clients while maintaining high standards of operational excellence.We are looking for a skilled and motivated Customer Ser...

Respond professionally to customer inquiries through WhatsApp phone calls social media email and website channels.Follow up on customer leads quotations orders deliveries payments and after-sales requests.Create engaging marketing content including product photos captions short videos project posts...

To lead coach and supervise a team of Universal Sales Consultants (UCs) in driving sustainable sales growth customer acquisition and relationship deepening within the Personal & Private Banking business. The role is responsible for delivering business performance through effective sales execution ex...

The purpose of this role is monitoring key performance indicators (KPIs) identifying areas for improvement and implementing best practices to drive continuous growth and success. Regular communication with senior management is essential to report on progress challenges and opportunities within the r...

Offers technical guidance on direct and indirect taxation issues such as PAYE Income tax withholding tax corporate tax VAT CGT and customs tax among others.Advising clients on tax planning and compliance.Representing clients in tax audits compliance checks and investigations as well as handling obje...

Develop new business across corporate incentive association and travel-trade markets.Build and manage a strong sales pipeline and strategic client relationships.Lead the preparation of competitive proposals quotations itineraries and presentations.Ensure pricing meets approved profitability targets....

Job Title: QA and Team Leader Location: Nairobi Full time Job Salary: Ksh30000 Our client is seeking to hire a QA & Team Leader to ensure the accuracy and quality of AI training data while supervising annotation teams to achieve productivity quality and project delivery targets. The role combines qu...

About Cigna HealthcareCigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025 Cigna is recognized as on...

About BagginsHQBagginsHQ is a remote-first technology and business services company serving customers and businesses across different markets.We are building a high-performing remote team focused on customer experience operational excellence commercial growth and measurable results.We are looking fo...

JOB TITLE: CUSTOMER CARE REPRESENTATIVEAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.On behalf of our client we are looking for a competent...