Customer Care Team Leader Jobs in Kenya

Job Title: Teller Team Leader Gujarati/Hindi Speaking Department: OperationsLocation: ParklandsEligibility: Open to Kenyan nationals onlyNote: Fluency in Gujarati or Hindi is a required skill for this role due to the nature of communication and stakeholder engagement.About the OrganizationOur client...

ABOUT USMOGO Auto Limited is part of Eleving Group a global fintech company operating in Seventeen countries across three continents. We are a trusted financial partner committed to expanding access to asset financing in Kenya and supporting upward social mobility.We offer a wide range of products i...

To lead coach and supervise a team of Universal Sales Consultants (UCs) in driving sustainable sales growth customer acquisition and relationship deepening within the Personal & Private Banking business. The role is responsible for delivering business performance through effective sales execution ex...

The purpose of this role is monitoring key performance indicators (KPIs) identifying areas for improvement and implementing best practices to drive continuous growth and success. Regular communication with senior management is essential to report on progress challenges and opportunities within the r...

Job Description We are recruiting on behalf of our client in the Betting & Casino industry. Our client is looking for an experienced Customer Care Executive to join their growing team. The ideal candidate must have worked in a betting company/Casino and is confident in handling high-volume client in...

PurposeTo manage the contact center agents and teams to ensure the operations process runs smoothly and asplanned in order to resolve any customers compliments and enhance their satisfaction within the organizationpolicy and procedures.Key Accountability Areas To ensure desired customer delight by p...

Offers technical guidance on direct and indirect taxation issues such as PAYE Income tax withholding tax corporate tax VAT CGT and customs tax among others.Advising clients on tax planning and compliance.Representing clients in tax audits compliance checks and investigations as well as handling obje...

Develop new business across corporate incentive association and travel-trade markets.Build and manage a strong sales pipeline and strategic client relationships.Lead the preparation of competitive proposals quotations itineraries and presentations.Ensure pricing meets approved profitability targets....

Job Title: QA and Team Leader Location: Nairobi Full time Job Salary: Ksh30000 Our client is seeking to hire a QA & Team Leader to ensure the accuracy and quality of AI training data while supervising annotation teams to achieve productivity quality and project delivery targets. The role combines qu...

As a Customer Care Centre Officer you will be responsible for: - Handling and resolving client queries and complaints across Email and Social Media channels with professionalism and efficiencyManaging investigations (Levels 1 and 2) in accordance with established protocols and delivering high-qualit...