Senior Customer Service Associate Jobs in Amman

About the job Responsibilities: . Providing customer support by attending to customers' requests & inquiries for Import & Export Shipments. . Ensure accurate and timely handling of the documentation process for RORO, General Cargo, and Container Shipments More...

Responsible for handling customers’ interactions Responsible for communicating with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct re More...

Replying to our customers via social media and phone. Advising Customers on which products suits them best. Tracking and controlling the delivery process. Helping dissatisfied customers. Contacting influencers and high-profile individuals and sending them gift boxes.

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco More...

Customer service employees are required to work on an hourly basis, as the work will be from home: Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- Can work from home 4- Writing in Arabic and English 5- Speak in English 6- He More...

Handing a high volume of in-bound calls and greet customers in a courteous and professional manner. Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner. Provide product and service information to our customers. Promote products and s More...

Will be esponsible for handling customers’ interactions Will communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests More...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete i More...

Sales Planning per customer Review/participation in order to adjust sales forecast/sales planning Allocation plan when needed New product launch activities Communication and products requirement alignment with supply chain actors Sales orders management Customer order/Purchase ord More...

About the job We are looking for a customer-oriented, experienced and motivated Customer Service Representative who is able to out themselves in the customers' shoes and remain helpful, patient, positive and cheerful. Responsibilities: Managing large volume of c More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Collaborate with stakeholders across the marketing unit to understand business challenges, goals and data landscape Identify opportunities and implementing data solutions to drive the analytical capabilities of the Customer Base Management unit Collect, import and clean data from More...

About the job Company Description InfoSeed is a cloud communications platform founded in 2020 that offers a suite of Cloud Communications Solutions, enabling developers and enterprises to communicate with customers worldwide. We currently serve over 500 customers, including rap More...

Customer Service Specialist, Analytics Experience defining requirements and using data and metrics to generate business insights. Bachelor’s degree in Engineering, Mathematics, Statistics or similar quantitative discipline. 2-3 years in relevant experience as Business Ana More...

Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Handle and answer customer' inquiries, questions and reque More...

Experience processing complex transactions and performing extensive research to resolve complex customer inquiries Excellent verbal, written, and interpersonal communication skills Ability to interact effectively with internal and external partners and clients/customers Advanced More...

Customer Service Managers are responsible for ensuring that customers are satisfied at all times. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring that all company policies are f More...

Required to work as customer service on social networks, bear the pressure of tactful work and Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification Generate, edit, publish and share daily c More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...