Customer Care Jobs in Amman

We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications. In order to provide the appropriate level of focus for each and every customer, CSMs More...

Responsible for handling customers’ interactions Responsible for communicating with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct re More...

Replying to our customers via social media and phone. Advising Customers on which products suits them best. Tracking and controlling the delivery process. Helping dissatisfied customers. Contacting influencers and high-profile individuals and sending them gift boxes.

Description: Provide superior customer experience and create WOW moments when answering questions or requests from customers or the public. Typically answer incoming phone calls, and interact with customers by email, social media or live chat. Often handle orders processing, returns, More...

Role Definition This role will be responsible for Managed Services PnL, Customer SLAs, Customer Satisfaction, Process Adherence and People Management across (Tech Experts, MIS Analysist, Shift Management). Contribute towards Company goals, constantly ensure improvement in the way of w More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco More...

Customer service employees are required to work on an hourly basis, as the work will be from home: Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- Can work from home 4- Writing in Arabic and English 5- Speak in English 6- He More...

Handing a high volume of in-bound calls and greet customers in a courteous and professional manner. Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner. Provide product and service information to our customers. Promote products and s More...

Will be esponsible for handling customers’ interactions Will communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests More...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete i More...

Sales Planning per customer Review/participation in order to adjust sales forecast/sales planning Allocation plan when needed New product launch activities Communication and products requirement alignment with supply chain actors Sales orders management Customer order/Purchase ord More...

The Customer Experience team is the voice of our customers and the main driver of change. You’ll be working closely with customers and interacting with them on a daily basis. Your main job will include: Using all available resources to investigate, validate, and escalate root More...

About the job We are looking for a customer-oriented, experienced and motivated Customer Service Representative who is able to out themselves in the customers' shoes and remain helpful, patient, positive and cheerful. Responsibilities: Managing large volume of c More...

Job Brief:Customer Experience Officer interacts with existing customers to provide information resolves customers issues identify new requirements and sell new products or additional services for SAP. In addition to managing ticketing system responding to customer queries resolving co More...

Candidates only from Noida & Delhi should applyInterview: Face to Face Responding to customer queries related to health insurance claims, policy etc. through calls. Providing resolution to customers' complaints & grievances Maintaining the AHT for the process No target More...

Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ov More...

o Comfort with core business processes across multiple functions, and a relentless focus on information that improve customers time to value and eases their interactions o General urgency in execution and tendency toward speed with ability to adapt and change o Experience with Salesfo More...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti More...

Be the face of unifonic when customers/partners experience issues or need something from the company. Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc. Liaise with internal teams or suppliers to escalate and solve issues. D More...

Customer success managers (CSMs) support your customers as they transition from sales prospects to active users of your products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue More...