Customer Base Jobs in Amman

Architect, lead, and continuously improve the technical support capability including strategy, organization structure, processes, tools and technologies to achieve the highest levels of customer success and satisfaction in order to meet all stated business objectives Lead geographi More...

Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid an More...

Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ov More...

o Comfort with core business processes across multiple functions, and a relentless focus on information that improve customers time to value and eases their interactions o General urgency in execution and tendency toward speed with ability to adapt and change o Experience with Salesfo More...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti More...

Be the face of unifonic when customers/partners experience issues or need something from the company. Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc. Liaise with internal teams or suppliers to escalate and solve issues. D More...

Customer success managers (CSMs) support your customers as they transition from sales prospects to active users of your products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue More...

What are the duties of a customer service representative? Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is More...

female customer service employees are required to work from the company and from home Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- Can work from home (providing a quiet environment) 4- Speak Arabic properly 5- Writin More...

Hiring Customer Services Manager (Group) for Well Known Logistics Company in Jordan. Candidate should have experience Min 3-4 years on Same Role. Industry: Logistics/ E-Commerce Jordanians with Relevant and Same experience have apply. Experienced in handling 100+ Staff of Team leaders More...

Female Call Center female employees are required to work for a restaurant on Madinah Street on a morning or extended shift, according to the available shift, with a basic salary of 260 dinars, subject to increase, in addition to lunch from the restaurant, in addition to other privile More...

Handling onboarding projects within the required SLA across the MENA region. Educate customers on the customer journey and what to expect during the implementation and on-boarding. Help customers set-up their accounts, populate their data, apply their policies and educate their em More...

Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Perform the assigned duties as per the set policies and procedures in order to achieve the department goals. Handle and answer customer' inquiries, questions and reque More...

Duties Develop a vision and strategy for clients by assessing their strategy as a business to assist them in using Deel’s tools to achieve their goals Build deep and trusting long-term relationships with clients by identifying partner pain points, providing solutions, a More...

1- Manage large amounts of incoming phone calls. 2- Generate sales leads. 3- Identify and assess customers’ needs to achieve satisfaction. 4- Build sustainable relationships and trust with customer accounts through open and interactive communication. 5- Provide accurate, val More...

Create an exceptional, personalized service experience for users. Provide positive, fast, and complete support resolutions to users via various access channels. Provide support to both shoppers and customers. Identify common trends within support interactions and escalate appr More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Responsible for communicating with customers’ via multiple channels Responsible for handling customers’ interactions Answer all incoming requests and address customers’ problems in a timely manner Re-direct requests as per the set processes and take full informa More...