Technical Training Manager Team Leader

Primary Job Duties and Tasks

Training Strategy Development:

Design and implement comprehensive training plans to meet the projects objectives and timelines.

Identify training needs by consulting with stakeholders and using needs assessments.

Material and Content Creation:

Develop and curate a range of training materials including manuals online learning modules and instructional guides.

Create engaging and informative training videos to enhance learning experiences.

Leading Training Sessions:

Plan schedule and conduct engaging and effective training sessions both inperson and online for diverse groups of learners.

Utilize interactive training techniques to maximize participant engagement and knowledge retention.

Tailor training delivery methods to suit different learning styles and organizational roles.

Manage logistics for training sessions including scheduling venue selection and resource allocation.

Continuously refine training approaches based on participant feedback and learning outcomes.

Innovative Training Solutions:

Implement innovative training methods and technologies to enhance learning and engagement.

Stay abreast of the latest trends in training and development to continually improve training effectiveness.

Team Leadership and Collaboration:

Lead and mentor a team of training professionals.

Collaborate with project managers IT specialists and external partners to ensure training aligns with project goals.

Communication and Reporting:

Develop and maintain clear communication channels with all project stakeholders.

Prepare and present reports on training progress and effectiveness to senior management.

Evaluation and Feedback:

Establish evaluation metrics to assess training effectiveness and ROI.

Act on feedback to continuously improve training programs.

Change Management:

Play a key role in managing change by preparing staff for transitions and new systems implementations.

Additional Duties:

Providing coaching and facilitation support

Gathering client/customer feedback

Engaging staff and building trust as a trusted advisor

Improving the maturity of engaged teams

Provide input document requirements and lead the design and delivery of training programs.

Identify analyze and prepare risk mitigation tactics for all training activities.

Evaluate and ensure user readiness.

Define and measure success metrics and monitor training progress.

Specific Knowledge Skills and Abilities (KSAs)

Bachelor s degree in one of the following Business Administration MBA or related field preferred

Experience and knowledge of Training large organizations in best practices in principles methodologies and tools.

Ability to establish and maintain strong relationships.

Ability to influence others and move toward a common vision or goal.

Flexible and adaptable; able to work in ambiguous situations.

Organized with a natural inclination for planning strategy and executing tactics.

Familiarity with project mgmt. approaches tools and phases of the project lifecycle.

Experience with largescale training efforts.

Education: Bachelor s or Master s Degree in Business Administration Social Work or other related field. Equivalent work experience may be substituted for educational requirements. (Required)

Requirements

Primary Job Duties and Tasks

Training Strategy Development:

Design and implement comprehensive training plans to meet the projects objectives and timelines.

Identify training needs by consulting with stakeholders and using needs assessments.

Material and Content Creation:

Develop and curate a range of training materials including manuals online learning modules and instructional guides.

Create engaging and informative training videos to enhance learning experiences.

Leading Training Sessions:

Plan schedule and conduct engaging and effective training sessions both inperson and online for diverse groups of learners.

Utilize interactive training techniques to maximize participant engagement and knowledge retention.

Tailor training delivery methods to suit different learning styles and organizational roles.

Manage logistics for training sessions including scheduling venue selection and resource allocation.

Continuously refine training approaches based on participant feedback and learning outcomes.

Innovative Training Solutions:

Implement innovative training methods and technologies to enhance learning and engagement.

Stay abreast of the latest trends in training and development to continually improve training effectiveness.

Team Leadership and Collaboration:

Lead and mentor a team of training professionals.

Collaborate with project managers IT specialists and external partners to ensure training aligns with project goals.

Communication and Reporting:

Develop and maintain clear communication channels with all project stakeholders.

Prepare and present reports on training progress and effectiveness to senior management.

Evaluation and Feedback:

Establish evaluation metrics to assess training effectiveness and ROI.

Act on feedback to continuously improve training programs.

Change Management:

Play a key role in managing change by preparing staff for transitions and new systems implementations.

Additional Duties:

Providing coaching and facilitation support

Gathering client/customer feedback

Engaging staff and building trust as a trusted advisor

Improving the maturity of engaged teams

Provide input document requirements and lead the design and delivery of training programs.

Identify analyze and prepare risk mitigation tactics for all training activities.

Evaluate and ensure user readiness.

Define and measure success metrics and monitor training progress.

Specific Knowledge Skills and Abilities (KSAs)

Bachelor s degree in one of the following Business Administration MBA or related field preferred

Experience and knowledge of Training large organizations in best practices in principles methodologies and tools.

Ability to establish and maintain strong relationships.

Ability to influence others and move toward a common vision or goal.

Flexible and adaptable; able to work in ambiguous situations.

Organized with a natural inclination for planning strategy and executing tactics.

Familiarity with project mgmt. approaches tools and phases of the project lifecycle.

Experience with largescale training efforts.

Education: Bachelor s or Master s Degree in Business Administration Social Work or other related field. Equivalent work experience may be substituted for educational requirements. (Required)