drjobs Hotel Manager

Hotel Manager

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Job Location drjobs

Miami, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

  • Hold regular briefings and meetings with all head of departments
  • Ensure full compliance with operating controls policies procedures and service standards
  • Lead all key property issues including capital projects customer service and refurbishment
  • Handling complaints and oversee the service recovery procedures
  • Responsible for the preparation presentation and subsequent achievement of the hotels annual operating budget marketing & sales plan and capital budget
  • Manage ongoing profitability ensuring revenue and guest satisfaction targets are met and exceeded
  • Ensure all decisions are made in the best interest
  • Deliver budget goals and set other short and long term strategic goals
  • Developing improvement actions carry out costs savings
  • Closely monitor the reports on a daily basis and take decisions accordingly
  • Ensure that monthly financial outlooks for Rooms Food & Beverage Admin & General on target and accurate
  • Helping in the procurement of operating supplies and equipment and contracting with thirdparty vendors for essential equipment and services
  • Coordination with the head of departments for the execution of all activities and functions
  • Overseeing and managing all departments and working closely with department heads on a daily basis
  • Be accountable for the responsibilities of department heads and take ownership of all guest complaints
  • Lead in all aspects of business planning
  • Respond to audits to ensure continual improvement is achieved
  • Corporate client handling and take part in new client acquisition along with the sales team whenever required
  • Responsible for safeguarding the quality of operations both (internal & external audits)
  • Responsible for legalization occupational health & safety act fire regulations and other legal requirements

Remote Work :

No

Employment Type

Full Time

Company Industry

About Company

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