Employer Active
You are interested in technology and tech savy?
You want to be part of a multicultural team in a company which works alongside well-known brands?
You want to work for a global player of smart lightning solutions?
You want to relocate to the beautiful capital of Portugal Lisbon?
Then this could be the perfect opportunity for you to have your experience of a lifetime!
The Company.
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world s most progressive brands.
Your responsibility and impact as a Technical Support Agent will be:
Provide support to customers by responding to inbound requests+ documenting relevant case information
Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels
Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/eCommerce reviews) channels
Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
You will work in a multicultural team environment alongside a diverse team
The Profile.
The company is recruiting on soft skills, regardless of your field of studies they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them!
The Offer.
Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.
Full Time