Technical Support Executive

• Provide continuous technical support via telephone and email related to the product
  
• Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problems
  
• Identify the level of technical knowledge and adjust technical communications to solve customers problem
  
• Conducting basic probing to determine the next action for any software related to enquiries
  

Requirements

• Excellent English & Mandarin verbal communication skills
  
• Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply Full Training Provided
  
• Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
  
• Must be willing to work on rotational shifts
  
• Must be willing to work in Ara Damansara
  

Benefits

• 5 working days in a week
  
• EPF & SOCSO
  
• Sick leave
  
• Annual leave
  
• Quarterly staff recognition and appreciation
  
• Nice Working Environment
  
• Free Shuttle Van Provided from Various Location
  
• Accommodation Provided
  
• Fun Filled Environment with Events and Activities/ Team Outing
  
• We are located nearby shopping malls and housing area
  
• The companys hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe Asia Pacific etc)
  
• English Training The company provides English training to the companys employees who would like to improve their communication & business writing skills.