Teams Support Engineer

Greetings From Maneva!

Job Description

Job Title Teams Support Engineer

Location Bangalore Hyderabad Noida

Experience 3 8 Year

Job Requirement:

3 years technical support technical consulting experience or information technology experience OR Bachelors Degree in Computer Science Information Technology (IT) or related field AND 1 year(s) technical support technical consulting experience or information technology experience

Strong network and or VoIP experience with underlying technologies such as

oRouting and Switching Protocols

oTCP DNS QoS SIP TCP/TLS handshake

Understanding of the OSI Model

oVLANs and WAN protocols and technologies

Experience working with Windows Server Active Directory

Knowledge of Office 365 technologies particularly Skype for Business and Microsoft Teams

Experience in one or more of these areas desirable

Experience in Office 365 Authentication(identity models types of tokensaccess and refresh token) and voice offerings

Basic understanding of the Teams/Office 365 Admin portal.

Expert knowledge of voice protocols such as SIP as well as Azure AD Connect

Previous experience deploying administering and or supporting Enterprise Unified Communications solutions

Ability to analyse and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication network connectivity messaging SIP or VoIP Unified Communications

Experience troubleshooting and resolving problems on Skype for Business Online Microsoft Teams Hybrid environments set up with Lync Server 2013 Skype for Business Server.

Experience working with network capture analysis tools: Netmon WireShark HTTPs decryption tools.

Language Qualification

English Language: fluent in reading writing and speaking.

If you are excited to grab this opportunity please apply directly or share your CV at and