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Greetings From Maneva!
Job Description
Job Title Teams Support Engineer
Location Bangalore Hyderabad Noida
Experience 3 8 Year
Job Requirement:
3 years technical support technical consulting experience or information technology experience OR Bachelors Degree in Computer Science Information Technology (IT) or related field AND 1 year(s) technical support technical consulting experience or information technology experience
Strong network and or VoIP experience with underlying technologies such as
oRouting and Switching Protocols
oTCP DNS QoS SIP TCP/TLS handshake
Understanding of the OSI Model
oVLANs and WAN protocols and technologies
Experience working with Windows Server Active Directory
Knowledge of Office 365 technologies particularly Skype for Business and Microsoft Teams
Experience in one or more of these areas desirable
Experience in Office 365 Authentication(identity models types of tokensaccess and refresh token) and voice offerings
Basic understanding of the Teams/Office 365 Admin portal.
Expert knowledge of voice protocols such as SIP as well as Azure AD Connect
Previous experience deploying administering and or supporting Enterprise Unified Communications solutions
Ability to analyse and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication network connectivity messaging SIP or VoIP Unified Communications
Experience troubleshooting and resolving problems on Skype for Business Online Microsoft Teams Hybrid environments set up with Lync Server 2013 Skype for Business Server.
Experience working with network capture analysis tools: Netmon WireShark HTTPs decryption tools.
Language Qualification
English Language: fluent in reading writing and speaking.
If you are excited to grab this opportunity please apply directly or share your CV at and
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