Support Engineer - S....
Support Engineer - SQL Cloud Rapid Response
Posted on :
03-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 498512
- Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service to provide in-depth technical support for complex escalated problems identified in Microsoft software products or services and manage relationships with those customers. Occasionally, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer focus skills.
- Provide advanced troubleshooting to analyse problems and develop solutions to meet customer needs.
- Maintain strong working knowledge of products and report software bugs and customer product enhancements to the Product Group.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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