Software Support Eng....
Software Support Engineer
Posted on :
14-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 871265
- Working with customers to understand their technical issues and prioritize their top tickets in rank order
- Providing escalation communications for customers on existing or new top tickets (e.g., showstoppers)
- For those top tickets, providing a higher level of insight for customers into Central activity to resolve them. Additionally, providing a greater degree of contextual insight to Central on the issues. As required, escalation as needed
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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