Service Advisor
Posted on :
24-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 780130
- Responsible for communicating with customers over the phone, email or chat to answer their questions and complaints
- Answer all incoming calls and address the caller’s problems in a timely manner
- Re-direct calls as appropriate and take adequate messages when required
- Perform tasks following the company’s line of conduct and behave in a polite and courteous manner with callers
- Regularly follow up on customers' files and call them back in the event of emergencies
- Follow step by step procedures in handling incoming and outgoing calls with the ability to resolve and close issues
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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