Senior CRM Business Analyst
Senior CRM Business Analyst
Posted on :
07-09-2023
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Job Description
- Large NSW Government Organisation
- 12 months contract
- Working from any campus
Our client is a large NSW Government Organisation who are seeking Senior Business Analystto join their team.
The Senior Business Analyst, with a focus on human centred design, is responsible for providing specialist advice and performing activities to ensure Systems Group Solutions Delivery effectively identifies and delivers on business requirements and optimisation opportunities, across all stages of the solutions delivery project lifecycle.
The position provides specialist guidance to other business analysts on complex activities and coordinates analyst work as required to meet program management timeframes and standards.
Key Responsibilities:
- Perform and coordinate a range of research, analysis, assessment and reporting activities that focuses on users, their needs and requirements to support Systems Group Solutions Delivery program and projects management teams to deliver on outcomes, achieve desired business improvement objectives and improve the usability and user experience.
- Provide guidance and coordinate the work of other team business analysts as required to ensure timeframes and quality standards are met.
- Provide specialist support to inform and assist the projects demand management and prioritisation processes including participating in and contributing to Rapid Impact Assessments, business case development and project initiation stages.
- Undertake qualitative and quantitative research to identify trends and assist with determining robust, consistent and sustainable business priorities.
- Provide specialist analysis and insight, utilising human centred design principles, incremental and experimental processes into business operations to identify, define and address gaps in business requirements, create solutions for problems and opportunities and recommend systems improvements.
Selection Criteria:
- 5+ years business analysis including proven experience in eliciting requirements, identifying and maximising opportunities for improvements.
- Experience in a CRM consolidation-focused BA role
On offer is a daily rate contract at a highly sought after NSW Government Organisation, with a highly competitive daily rate.
To send your CV for review, please use the APPLY button below.
To send your CV for review, please use the APPLY button below.
Senior Business Analyst
Employment Type
Full Time
Key Skills
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