Business Analyst
Business Analyst
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Job Description
How do you want to pay Its a question youve answered onscreen or inperson thousands of times but your choices have always been limited. Imagine the flexibility to pay however you want credit debit multiple currencies frequent flyer miles loyalty points or digital payments all on the same card or digital wallet. Sound impossible Episode Six makes the seemingly impossible happen every day.
Were a global provider of APIbased payment processing and wallet management infrastructure. Were 100% cloudnative hyperconfigurable and a Top 10 Place to Work in Fintech. And were changing how people think about payments.
Today were powering payments for one of the worlds largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo Singapore Brisbane and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC we have grown more than 10x.
Interested in redefining whats possible in payments Join Episode Six today.
What were hiring for:
We are a growing fintech organization looking to add a Business Analyst to our Delivery team! This role will be based for our India team out of our Chennai office!
What youll be responsible for in this role:
- Liaising between the customers and the internal tech team.
- Understanding and analyzing customers business needs.
- Acting as an information source and communicator between multiple parties/teams including but not limited to:
- Gathering business requirements from customers.
- Providing business analysis based on the requirements for solution design.
- Providing business impact analysis and milestone definition for projects.
- Preparing documents for internal tech teams for interpreting business requirements.
- Assisting internal tech teams for requirements details explanation during development and testing.
- Supporting customer implementations including issue capturing/preliminary analysis/reporting/cause analysis/business impact analysis/etc.
- Coordination with different teams for trouble shooting.
- Organizing and summarizing issue report analysis for internal team reference. Facilitating root cause analysis and assisting the internal team for permanent enhancement.
- Assisting support team for operational issues.
- Contributing to internal product enhancement.
- Providing subject matter expertise to our clients and colleagues
- Limited traveling as required
What experiences and skills are necessary to be successful in this role:
- 3 years of experience in: Financial services with a focus on payments.
- 1 or 2 years of experience in Requirement Definition.
- Experience in customerfacing roles.
- Excellent communication skills.
- Excellent problemsolving skills.
- Analytical mindset.
- Ability to articulate ideas clearly visually and written.
- Experience working with APIs.
- Strong technical understanding capability and willingness to learn and develop skills on a daily basis.
- Very driven and selfmotivated able to work autonomously.
- A team player with a cando entrepreneurial attitude that thrives in an agile everchanging world.
- Ability to read write listen and speak both English and Japanese with at least business fluency.
What experiences and skills are preferred in this role:
- Experience or knowledge in the payments industry especially card processing and issuing.
- Knowledge of ISO8583/Credit Card/Digital Wallets (Tokenization)/domestic payment networks/PCI DSS.
- Knowledge of AWS.
- Knowledge of data encryption and decryption.
- Experience or knowledge of cloudbased distributed processing system.
What makes a successful E6er
- We appreciate the unique backgrounds skill sets experiences and contributions each E6er brings. With a strong culture of respect for all we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do no matter how big or small. We work hard we work smart and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day knowing we will be learning improving innovating and making an impact.
- A people first mentality. Professional development from day 1 a 360 focus on your wellbeing and the ability to work where you need to were here to support you.
E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin sex sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics.
E6 is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6s Talent Acquisition Team at if you need any assistance completing our application or need accommodations during your interview process.
Required Experience:
IC
Employment Type
Full Time
