SAP QM Functional Consultant

Roles & Responsibilities

 Facilitate the implementation and support of SAP Quality Management

 Perform detailed analysis of complex business process requirements and provide

appropriate system solutions; identify, interpret, validate and document customer

requirements

 Facilitate workshops to collect business requirements

 Map client business requirements, processes and objectives; develops necessary product

modifications to satisfy clients' needs.

 Design, customize, configure and testing of the module.

 Identify gaps, issues and work around solutions.

 Act as liaison with client for troubleshooting: investigate, analyse, and solve software

problems.

 Handle changes or emergency transports as needed for high priority issues;

 Document functional designs, test cases and results.

 Proactively identify and propose business process and/or system enhancements

 Provide consulting services on both new implementations and existing support projects

 Act as a liaison between the business functions and the technical team.

 Provide ad-hoc training and user support as required

 Work self-directed and independently; may act as subject matter mentor to more junior

members

Desired Skills & Experience

 Minimum of 5 years of experience in a full cycle implementation as well as in support

projects.

 Minimum of 5 years designing and configuring QM modules knowledge of the key

integration points between the other SAP modules (MM and PP experience is an asset).

 Ability to multitask and manage multiple deliverables and projects at the same time

 Experience in a Professional Services or Distribution company is an asset

 Understanding of accounting business processes

 Ability to understand business processes from a customer perspective

 Ability to work in a team environment, effectively interacting with others

 Must be results oriented, and demonstrate a Dzcan-dodz attitude – adaptability, flexibility and

resourcefulness