Sales Executives

• Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decisionmaking;
  
• Actively follow up on new leads and referrals resulting from showroom field activities and promotions to build prospects and close sales;
  
• Prepare quotations in a timely manner in line with the CFAO Motors Kenya guidelines to assist close sales in a timely manner;
  
• Create sales orders in the system to facilitate timely invoicing
  
• Prepare sales calls programs for appointment bookings with prospective clients to facilitate sales plans;
  
• Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
  
• Consistently update customers on sales order progress respond and resolve customer queries on time to ensure customer satisfaction and retention;
  
• Advise clients on finance packages available through partner financial institutions (Tsusho Capital and banks) and assist the clients in filling the required documentation to ensure the sales deals are closed;
  
• Liaise with Finance to ensure payment terms are clearly agreed and communicated to the customer and proper finance documentation to minimize customer complaints and enhance the closing of sales deals;
  
• Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer on time for enhanced customer satisfaction and retention;
  
• Actively participate in promotional and customer training activities to market the company s products and services to increase product awareness for enhanced sales;
  
• Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the CFAO Motors Kenya brands;
  
• Submit accurate weekly deliveries and order intake data to the sales supervisor to keep track of the monthly sales targets as per budget;
  
• Support in the unit ordering process to ensure optimal stock holding always;
  
• Liaise with preowned vehicles section on evaluation and validation of customer vehicles tradeins requests
  
• Assist customers in filing government tax documentation e.g. itax in order to prepare advance tax documents.
  

Requirements

• Degree in sales and marketing or other relevant field
  
• 3 years working experience in sales in the automotive industry
  
• Proficient in Microsoft Office applications/computer literacy
  
• Driving Skills
  
• Product knowledge i.e. vehicle specifications Basic mechanical knowledge
  
• Knowledge in professional standards
  
• Excellent Customer Service skills
  
• Excellent interpersonal skills
  
• Pleasant and outgoing personality
  
• Strong negotiating and influencing skills
  
• Excellent presentation skills and communication skills (written and spoken)
  
• A team player with a gogetter attitude
  
• Ability to work under pressure and meet sales targets
  
• Organizational skills.