Paid Summer Internsh....
Paid Summer Internship (Call Center Agent)
Posted on :
16-07-2021
Employer Active
1 Vacancy
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Job Description
Req ID : 669878
Job Description
- Receive inbound calls for International & Domestic Air, Hotel booking inquiries from customers.
- Answer customer queries, as well as probe the customer to obtain a full understanding of what information is being requested.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Make sure that all customers issues are handled.
- Provide accurate, valid and complete information by using the right methods/tools.
- Follow up (Call and Email) with customers in case of pending/escalated issues.
- Communicate clearly and effectively with customers.
Work Conditions:
- 9 working hours from 3:00 PM till 12:00 PM
- 2 Rotational days off.
- It’s an internship for 3 to 6 months.
Employment Type
Full Time
Department / Functional Area
Key Skills
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