Outbound Telesales A....
Outbound Telesales Agent
Posted on :
30-04-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-04-2024
Job Description
Req ID : 2775109
About KTOB Solutions:
KTOB is a leading customer acquisition and marketing firm that has successfully executed over 500000 acquisitions for major telecommunications businesses like Vumatel Vox Vodacom and Herotel.
Job Summary:
We are seeking a dynamic and motivated Outbound Telesales Agent to join our team. The role entails the agent being responsible for making outbound dials to prospective customers troubleshooting barriers to adoption whilst solution selling and promoting our clients products and services. This role offers a competitive salary along with commissionbased earning incentives providing opportunity for both strong earning and career progression.
Key Responsibilities:
- Conduct outbound dials and calls potential customers to promote the services of our clients
- Meet or exceed weekly and monthly sales and performance targets.
- Update the CRM routinely to ensure that all records are recorded appropriately and in line with company SOP s.
- Identify sales opportunities and effectively communicate the benefits of our clients offerings.
- Build and maintain strong customer relationships to ensure customer satisfaction and retention.
- Collaborate with internal stakeholders to upskill through training practical role play and product information sessions.
Requirements
Requirements for role:
- Minimum of two years of previous outbound dialling experience in telesales or customer service is required.
- Matric Needed
- Full Fibre Internet Connection of 20mbps or more
- No criminal record
- Experience with outbound CRM systems is essential
- A track record of meeting or exceeding targets previously required
- Work from home set up essential
- Headset and working video camera essential for team meetings
- UPS / Inverter required for Loadshedding
Benefits
Benefits:
- Competitive salary with commissionbased incentives.
- Opportunity for career advancement and professional development
- Positive and supportive work environment.
- Fully work from home
- Uncapped Commission
Key Roles and Responsibilities: Door-to-Door Sales: Engage with residents in assigned communities to promote and sell fibre internet services, effectively communicating the benefits and features of our offerings. Walking Routes: Follow designated walking routes to maximize coverage and reach potential customers within the community. Educational Outreach: Educate potential customers about the advantages of our fibre internet services and answer any questions or concerns they may have. Feedback Reporting: Provide detailed feedback and insights after each shift, including customer interactions, concerns, and market trends. Working Hours: Work between 15:00 and 19:00 from Monday to Friday and between 08:00 and 12:00 on Saturdays. Sales Reporting: Accurately record and upload sales data into both client systems and our internal systems for tracking and reporting purposes. Customer Relationship Building: Foster positive relationships with potential customers and leave a favorable impression of the company. Qualifications and Skills: Effective communication and interpersonal skills Self-motivated and able to work independently Ability to walk for extended periods and follow designated routes Sales or customer service experience is a plus Reliable and punctual Reporting Structure: The External Fibre Sales Associate will report to a designated Team Leader who will provide guidance, support, and performance feedback.
Employment Type
Full Time
Key Skills
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