Office Associate

CertaPro Painters of Virginia Peninsula is the best in residential and commercial painting. We are looking for an organized and forward-thinking Office Administrator to champion all customer experience and administrative duties for our office. The Office Administrator will be responsible for proactively placing and receiving all inbound and outbound customer service-related calls/email, coordinating project completion, providing an extraordinary customer experience, and seamlessly completing the ongoing administrative tasks of the office. Our ideal candidate is a proven multi-tasker with a customer service mindset, exemplary verbal and written communication skills, eye for detail, and excellent priority management skills

Compensation Package:

• $50k-$55k first year earnings (base salary + bonus opportunity)
• Vacation/PTO
• Retirement benefits available
• Office desktop computer and phone

Responsibilities:

• Customer scheduling and customer communication
• Sending out contracts for signatures
• Input data into CRM and QuickBooks
• Involved in handoffs between sales and Project Managers
• Ensure all marketing tactics are executed and all customer mailing lists are up to date.
• Maintain inventory and update all point-of-sale material.
• Keeping up to date with all inventory, data (in QuickBooks), and deposits/expenses.
• Manage/Maintain employee profiles/payroll/job status.
• Participate in local, regional, and/or national ongoing training conferences/meetings.

Required Skills/Qualifications:

• High school diploma or GED
• Quickbooks Desktop experience
• Knowledge of Microsoft office packages
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• 1-3+ years of Office Assistant experience