Mortgage Broker Assi....
Mortgage Broker Assistant Customer Service
Posted on :
15-02-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-02-2024
Job Description
Req ID : 2535334
Position Title: Mortgage Broker Assistant Customer Service
Work Setup: Work from Office
Schedule: Monday to Friday 7:00 am to 4:00 pm
Salary: Php 35000.00 Php 40000.00
Join our clients extraordinary team of highly skilled professionals where expertise meets efficiency in the realm of administrative support. With a wealth of experience in mortgage broker processes and proficiency in industrystandard software they are dedicated to delivering unparalleled support ensuring seamless operations and success in every endeavor. Take the next step in your career journey with us and become an integral part of a dynamic company committed to excellence.
JOB DESCRIPTION FOR A MORTGAGE BROKER ASSISTANT CUSTOMER SERVICE
Your Responsibilities as Mortgage Broker Assistant Customer Service would be:
Support broker by focusing on nurturing relationships and post settlement customer care.
Provide dedicated customer support services.
Database and Marketing management.
Gather current loan and property data.
Prepare annual review reports.
Process pricing requests.
Monitor preapproval applications.
Track loans form approval to settlement.
Post settlement or after care email to clients every 3 6 12 months (as required).
Providing administrative support to the Mortgage Broker and their applications as required.
Qualifications as Mortgage Broker Assistant Customer Service:
Someone with 2 3 years of BPO experience. Ideally experienced in a sales or processing role.
Australian experience supporting a mortgage broker or banking/lending industry is an advantage.
Experience with any CRM is preferred but not required.
Passionate about delivering quality client outcomes who is also accountable and accurate with their work.
Excellent written and verbal communication skills and a good understanding of mathematics.
Ability to work in a cohesive and highpaced environment.
Wellpresented detail orientated & proficient at multitasking.
Great team player with a strong work ethic.
Handson experience with office 365 management systems CRM Online officerelated software.
Familiarity with online calendars and/or cloud systems and social media management.
Your love for Boomering will jumpstart with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where worklike balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Companyprovided full setup for desktop/laptop with a backup internet
Free preemployment Medical Assessment (T&C apply)
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering:
Boomering is an ISOcertified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Futureproof your career and pursue your passion with Boomering! We want career thrillseekers who are committed to growth as much as we are.
Website: boomering.ph
Career Portal:
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
Work Setup: Work from Office
Schedule: Monday to Friday 7:00 am to 4:00 pm
Salary: Php 35000.00 Php 40000.00
Join our clients extraordinary team of highly skilled professionals where expertise meets efficiency in the realm of administrative support. With a wealth of experience in mortgage broker processes and proficiency in industrystandard software they are dedicated to delivering unparalleled support ensuring seamless operations and success in every endeavor. Take the next step in your career journey with us and become an integral part of a dynamic company committed to excellence.
JOB DESCRIPTION FOR A MORTGAGE BROKER ASSISTANT CUSTOMER SERVICE
Your Responsibilities as Mortgage Broker Assistant Customer Service would be:
Support broker by focusing on nurturing relationships and post settlement customer care.
Provide dedicated customer support services.
Database and Marketing management.
Gather current loan and property data.
Prepare annual review reports.
Process pricing requests.
Monitor preapproval applications.
Track loans form approval to settlement.
Post settlement or after care email to clients every 3 6 12 months (as required).
Providing administrative support to the Mortgage Broker and their applications as required.
Qualifications as Mortgage Broker Assistant Customer Service:
Someone with 2 3 years of BPO experience. Ideally experienced in a sales or processing role.
Australian experience supporting a mortgage broker or banking/lending industry is an advantage.
Experience with any CRM is preferred but not required.
Passionate about delivering quality client outcomes who is also accountable and accurate with their work.
Excellent written and verbal communication skills and a good understanding of mathematics.
Ability to work in a cohesive and highpaced environment.
Wellpresented detail orientated & proficient at multitasking.
Great team player with a strong work ethic.
Handson experience with office 365 management systems CRM Online officerelated software.
Familiarity with online calendars and/or cloud systems and social media management.
Your love for Boomering will jumpstart with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where worklike balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Companyprovided full setup for desktop/laptop with a backup internet
Free preemployment Medical Assessment (T&C apply)
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering:
Boomering is an ISOcertified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Futureproof your career and pursue your passion with Boomering! We want career thrillseekers who are committed to growth as much as we are.
Website: boomering.ph
Career Portal:
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
Employment Type
Full Time
Key Skills
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