Lead Security Technician

• Selfperform or Successfully lead an installation team using leadership skills.
  
• Perform installation testing and troubleshooting of electrified/electronic access control door hardware to include cylindrical locks panic devices and electronic locking hardware.
  
• Bring projects in within budgeted hours.
  
• Make recommendations based on applicable codes standards and best practices.
  
• Implement the job plan and scope of work as well as perform retrofits and upgrades for existing customers.
  
• Plan 2 to 4 week look ahead for material labor lifts and equipment needed.
  
• Review all project documents scope and plans prior to start of work.
  
• Follow company protocol for all aspects of job.
  
• Learn and adhere to all required safety standards.
  
• Provide technical support as needed.
  
• Configure and program equipment for various applications as needed.
  
• Interface with manufacturers to identify and resolve issues.
  
• Make recommendations as to whether it is better to repair or replace a defective product.
  
• Effectively communicate and document activities such as keeping records up to date and entering accurate timesheet information.
  
• Deliver technical training and guidance to clients and team members.
  
• Provide professional customer service including rapidly building technical credibility with clients via superior knowledge and service.
  
• Professionally represent the company with Seniorlevel clients showing empathy patience and competence.
  
• Clearly communicate complex technical concepts to peers clients and management
  
• Coordinate required activities with subcontractors manufacturers and company personnel through the required management chain.
  
• Maintain a positive work attitude strong work ethic and embrace a teamcentric environment.
  

Requirements

• At least 3 years experience installing & programming of access control systems.
  
• Must have Lenel or equal certification.
  
• Avigilon Bosch Panasonic Verkada RS2 and Milestone is a plus
  
• Strong interpersonal skills for interfacing with customers on site trades and management team
  
• Strong oral and written communication skills and computer skills specifically Microsoft Office Outlook Excel and Word. Bluebeam is a plus.
  
• Ability to read and understand drawings or blueprints is a must.
  
• Ability to work from notes verbal instructions sketches and drawings installation manuals or engineering specification.
  
• Ability to listen and take direction from supervisors and provide direction and guidance to subordinates.
  
• Utilize and provide the proper level of communication and documentation for all assigned work including drawings scopes of work parts list along with providing written/verbal daily project status updates
  
• Maintain a professional appearance
  
• Ability to multitask
  
• Ability to develop and maintain awareness of occupational hazards and safety precaution (OSHA 10 Certification)
  
• Must have a valid clean drivers license.
  
• Must pass a drug screen extensive background check and I9 screening.