Junior Technical Sup....
Junior Technical Support Engineer - Upper Egypt
Posted on :
05-12-2020
Employer Active
1 Vacancy
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Job Description
Req ID : 423084
About the Job
- University degree in Software/Computer Engineering, Computer Sciences, or related field or previous experience in a technical support role.
- 1-2 years of experience working in an ITIL based environment.
- Ability to communicate technical information, both verbal and written, to a wide range of end-users.
- Microsoft Active Directory, DNS, DHCP background is a plus
- PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
- Client PC connectivity - Ethernet, TCP/IP, and VPN, including physical connection (cables, switches, Wi-Fi access points, routers) and logical/ software.
- Experience with antivirus desktop security products, and common support tools and applications.
Personal skills:
- Customer Orientation
- Strong interpersonal skills
- Strong Communication skills
- Patient and understanding
- The investigation, problem-solving & diagnostic skills
- Listening and Responding
- Flexibility
- Pro-Active
- Efficient
- Accountable
- Responsive
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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