Italian Speaking Tech Consultants

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Earn top salary in Athens, Greece by using your Italian language skills. Great weather and with outstanding historical background Greece welcomes Italian speakers to one of the leading BPO companies in the heart of the city of Athens.

Responsibilities?

To troubleshoot through the use of open questions, support documents and system training.
To work effectively as part of a team, developing effective and supportive relationships with colleagues.
Answer to and record consumer enquiries/questions raised through free phone lines & emails and chats for customers.
Maintain accurate data input of consumer inquiries, questions and feedback on the customer services database used by the client.
To ensure client complaints are dealt with and logged in line with the hiring company's complaints escalation policy.
To provide a high level of customer service to clients at all times.

Offer?

The company provides relocation support to successful candidates including;

Competitive salary
Excellent relocation package (including flight ticket, taxi from the airport to the hotel, up to 2 weeks hotel accommodation)
Production Bonus/Monthly
On-site canteen
Great Benefits & Discounts (health, language courses, etc.)
Modern facilities and high technology devices and tools
Casual dress code!
Career Development Opportunities
Family Program (summer camp for children, school stationary campaigns, etc.)
Extra overtime pay
In-House doctor and examination center
Welcome event
Employee Relations team to help new hires integrate into the Greek lifestyle and culture
Employee Discount book with special employee offers and discounts
Requirements Languages must speak English, Italian

1 year of customer care experience is a plus but not mandatory
Job location is Greece to relocate to Greece is a must (Hiring company is covering your relocation)