IT Manager for Sweden Based MNC in Gurugram
Posted on :
05-04-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-04-2024
Job Description
Req ID : 2694700
Areas of Responsibility:
- Interacting with internal customers and working collaboratively with them
- Implement the Global IT policies and procedures.
- Perform IT service desk operations for all support issues relating to internal systems infrastructure hardware and software investigating these issues and seeing them through to resolution with interfacing to Global IT 2nd level support teams.
- Responsibility for maintaining the availability security integrity performance & enhancements of internal IT systems infrastructure which includes Windows servers LAN network VoIP phone systems
- Install and configure desktop pcs laptops smart phones and mobile devices with appropriate software applications according to Global IT standards and IT guidelines
- Phasein /phaseout of HW and SW and Inventory Management
- Maintain appropriate records of warranties & license information ensuring that licenses are kept up to date and are being used according to agreements in place
- Collaborate with Global IT staff and contractors to resolve IT incidents
- Coordinate disaster recovery of local IT systems including implementation of offsite storage and system backups in cooperation with Global IT 2nd level support teams and thirdparty IT and business application partners
- Provide user training for basic applications.
- Maintain knowledge of current new and evolving strategies and technologies in relation to system support through appropriate industry links and professional memberships
- Other duties as required from time to time.
- Responsible for managing and mentoring an IT team.
Skills Knowledge & Experience Required:
- Bachelors/Masters degree in Computer Engineering Technology or a related field.
- Minimum of 10 years industry experience.
- Broad working knowledge of supporting diagnosing and troubleshooting diverse and varied environments with a focus on PC and Server Hardware MS Operating Systems TCP/IP Networks
- Experience working with MS Windows services registry Active Directory O365 and remote access technologies.
- Works closely with Global IT and has a attention to details
- Close collaboration with Global IT
- Very good English language skills both written and verbal
Employment Type
Full Time
Company Industry
Key Skills
- Computer Hardware
- IT Experience
- IT Management
- Network Installation
- Vendor Management
- Computer Networking
- Microsoft Windows Server
- Windows
- IT Service Management
- ITIL
- SAN
- Network Architecture
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