Inside Business Partner

• Develop and maintain strong relationship with customers and internal stakeholders.
• Constantly create revenue generating channels from cross selling, upselling and new business streams.
• Ensure best sales practices to meet customer needs and expectations and capitalize on growth.
• Enhance customer loyalty by delivering customized tailored solutions.
• Ensure a healthy balance of revenue growth from organic and new business generation based on proper customer profiling.
• Ensure customers are using cost effective services channels and increase use of automation.
• Regularly reviewing customer performance and targets to ensure coming up with plans to help achieve and exceed targets set.
• Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover.
• Ensure customers information are up to date utilizing CRM tools.
• Support credit collection activities.