Head of Financial Services APAC America

Who are WebBeds

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Webjet Limited (ASX: WEB) an ASX 200 listed company operating a global digital travel business.

Head of Financial Services for APAC & Americas regions. The candidate should have extensive knowledge in managing effective day to day activities for high volume transactional departments for Accounts Payable VCC Operations payments & receipts allocations MOR customer receipts (merchant of records) & other trade payment functions

The role requires a strong people management skill set can drive change and improvements forward set and encourage achievement of performances targets and SLAs and collaborate with internal commercial and operations departments as well as excellent commercial relations with suppliers.

Key Responsibilities:

• Provide strong leadership and oversee efficient accurate and timely processing and recording of transactions whilst maintaining data integrity and a high level of financial controls
• Management of highvolume day to day activities for transactional operations including AP VCC Ops MOR & refunds VAT compliance as applicable cash allocations cash forecasting and other trade payments activities
• Provide an outstanding service to the WebBeds business including:
  • Agreement and implementation of standardized procedures as agreed with the GFO Director
  • Procedures and Policys to be appropriately maintained reviewed documented and used to teams
  • Achievement of agreed KPIs and targets including:
    • AP backlogs and query resolution debit balance minimization override & pre buys and marketing fee recovery
    • Effective AP dispute resolution collaboration with suppliers and internal partners
    • Effective fraud detection cycle customer credit card payments and supplier VCC
    • Timely cash allocation to customer accounts collaboration with customers and internal partners
    • Effective Aged Creditors reporting and reconciliation in accounting systems & collaboration with R2R department
    • Effective debit balance reporting and reclaims controls to mitigate risk
    • Active management of Breakage maximization using agreed procedures
    • Effective month end close procedures and controls
    • Effective management of approval and payment processes consistent with cash forecasting requirements
    • Ensure appropriate and consistent governance and risk management including adherence to: Delegated Authority Limits
• Support the GFO Director and Regional Financial Managers to run efficient regional shared services teams introduce innovations and ideas to enhance productivity a continuous improvement approach to developing the shared services teams and processes.
• Work with Regional Heads to identify risks of loss to the business and to recommend and implement appropriate improvements
• Support the Team Leaders to motivate the teams to deliver excellent customer services to stakeholder departments suppliers customers to meet SLAs
• Support the team Leaders and manager to meet annual objectives
• Review current transactional processes to identify gaps inefficiencies and opportunities for improvement within finance processes which are documented
• Monthly creditors ledger maintenance reviews including but not limited to unallocated receipts unallocated trade payments debit balances and Fraud. Report to management risks/concerns
• Ensure collaboration with finance teams & digitalisation teams to identify opportunities to automate manual and repetitive tasks relating to invoice processing allocations reconciliation reporting and analysis
• Work with the disputes team to ensure creditors disputes are resolved as per SLAs and mitigate losses
• Ability to build effective relationships across business groups and functions based on mutual trust and encouraging others to do the same
• Assist management to organise the delegation of requirements for audits and preaudit reviews relating to creditors and MOR areas ensure deadlines are met.

Job Qualifications:

• CPA Certification is an advantage
• 2 Years high volume transactional shared services environment
• Virtual Credit Card payments & MOR experience
• Proefficient on SAP & reporting tools
• Strong people management skills different cultural understanding
• KPIs targets identifying unproductive areas
• Policy and procedures design and revamp
• Experience in finance E2E high volume transactional processes & current systems.
• Excellent communication and collaboration skills ability to work across teams cultures with various levels of experience
• Demonstrated leadership selfmanagement and problem resolution skill
• Excellent people management skills
• Excellent time management and delegation skills
• Ability to prioritise tasks to gain maximum business benefit
• Analytical accuracy diligent
• Flexible and adaptable to a constantly evolving business environment
• Flexibility to be able to travel as required by the role
• Work Set up: Hybrid
• Amenable to work in Shaw Boulevard Mandaluyong City
• Can start as soon as possible

Find out more about the WebBeds business at #LIHybrid