Ready to embrace a new adventure
We are looking for fluent German speakers with a good English level to work in a technical support position. You will be assisting clients of renowned worldwide companies and working in an international environment.
What we are looking for in a candidate:
- Speak proficiently (C1/C2) German and have a good English level (B2)
- Willingness to learn
- 1 year Technical Support B2B experience
- Good communication and soft skills
What you will have to do:
. .Processing of customer inquiries in German;
Customer contact via phone chat and email; mainly with IT managers and IT administrators;
Processing of inquiries from corporate customers (B2B) larger accounts or larger companies
Assistance with questions about programs
Technical troubleshooting;
Customer Account Management.
What you will be offered:
Attractive monthly salary
Signing bonus bonus after 6 months
Complete paid training
Private health insurance
Many other benefits
Important information:
It is mandatory that you have an EU passport or full working rights in Portugal.
When you apply for this vacancy you are giving us your GDPR consent. Your CV may be shared with the client directly for the purpose of recruitment.
english,german,communication